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18

Generative AI ( Photoshop 2024 ) Stopped working

New Here ,
Mar 13, 2024 Mar 13, 2024

Hi all, 

Just updated to Photoshop 2024 [ V. 25.5.1 ] and unfortunatly Generative Fill stopped working.
I've tried to look into other discussions but didnt resolve my issue. 

First it starts fine :

resourceful_reporter44589_1-1710317014549.png

 

And after the loading is completed I get the followign error : 

resourceful_reporter44589_0-1710316993692.png

I read queries about having to verify your age in Behance. I have logged in to Behance, but never asked me to verify my age.

We are on a Enterprise subscription. 

Whats going on Adobe ?! 

 

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Adobe
Community Expert ,
Apr 17, 2024 Apr 17, 2024

@resourceful_reporter44589 have your IT confirm that they are allowing Firefly and Adobe network connections through your firewall. https://helpx.adobe.com/enterprise/kb/network-endpoints.html

 

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Community Expert ,
Apr 17, 2024 Apr 17, 2024
LATEST

@resourceful_reporter44589 The Behance option is for individual users. All of your access and controls are managed by your IT through the Adobe Admin Console.

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