Generative credit 100 only?

[photo-on-net]

Dear Sir,

I am a long time supportor of Photoshop application and I am a professional photographer based in Canada. Recently, I notice that my generative credit go down to 100 which I believe that it is not the agreement when my purchase the photoshop cloud application, it should be 500 for my profile. Can someone know who should I talk to resolve my problem?

For more of my profile, you can goto my personal page (https://photo-on-net.com/about/) or my IG (https://www.instagram.com/dennis.tsang.photo/)

Please help!

Dennis Tsang

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[AxelMatt · Accepted solution]

Adobe has done some changes.

Please see here: https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#monthly-gene...