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Generative Fill age problem

New Here ,
May 29, 2023 May 29, 2023

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I have a problem with Generative Fill, when I click on the object shows information that according to the data on the account I am not 18 years old which is obviously a mistake, whether it is possible to update the age?

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correct answers 1 Correct answer

Community Expert , May 29, 2023 May 29, 2023

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using s
...

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Community Expert ,
May 29, 2023 May 29, 2023

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Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

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New Here ,
May 29, 2023 May 29, 2023

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It works! 

 

I tried the Facebook and Behance suggestions!

Greetings from Mexico.

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New Here ,
Jul 20, 2024 Jul 20, 2024

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24 years old 

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Community Expert ,
Jul 20, 2024 Jul 20, 2024

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24 years old 

By @Dessie38315972asyd

 

The volunteers on this forum can't access your personal information. Please contact Adobe Customer Care for assistance. Try the link to auto-open the Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

Do not reply to PMs, which are likely to be scammers.

~ Jane

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