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Generative fill stoped working on Photoshop V 25.2

Community Beginner ,
Dec 13, 2023 Dec 13, 2023

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Hello,

When I try to use generative fill or generative expand, I have the result on the gif bellow.

Can someone help me to fix it please ? I'm on Photoshop V 25.2.

2023-12-12-17-58-50.gif

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Adobe
Community Beginner ,
Dec 14, 2023 Dec 14, 2023

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Hello,

When I try to use generative fill or generative expand, I have the result on the gif bellow.

Can someone help me to fix it please ? I'm on Photoshop V 25.2.

2023-12-12-17-58-50.gif

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Community Beginner ,
Dec 14, 2023 Dec 14, 2023

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Update : It works when I'm at school, but not when I'm at home

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Community Expert ,
Dec 15, 2023 Dec 15, 2023

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@Keysko Are you using the same account at school and at home? If so check your Windows Defender firewall settings at home and make sure Photoshop is listed and available.

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Community Beginner ,
Dec 15, 2023 Dec 15, 2023

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@kevin stohlmeyer Thank you for your reply. However, I checked and even if Photoshop 2024 is in the list, I still have this problem. Btw, I use the same laptop at work and at home.

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Community Expert ,
Dec 15, 2023 Dec 15, 2023

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If its working at work but not at home with the same account/laptop etc. then the issue is your network connection not Photoshop.

So you confirmed PS 2024 is on the list and allowed on our router settings at home?

Are you using a VPN at home?

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Community Beginner ,
Dec 15, 2023 Dec 15, 2023

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Hi @kevin stohlmeyer  thank you for your help, the problem was the firewal, in the advanced security functions.

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