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Glitch when selecting drawings with onion skin activated while animating

Community Beginner ,
May 05, 2024 May 05, 2024

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Hi, In Photoshop 25.6.0 i have some artifacts when I select my drawing with onion skin on while animating, but when I turn it off, the artifacts disappear. I recently erased some files from the 'temp' folder in my system. But none of them was from Creative Cloud or Photoshop. How can I fix this?

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Community Expert , May 06, 2024 May 06, 2024

I get artefacts when transfrming with Onion Skin, but they disappear on confirming. 

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

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Community Expert ,
May 06, 2024 May 06, 2024

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 
Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

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Community Beginner ,
May 06, 2024 May 06, 2024

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No, none of them worked to fix my issue

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Community Expert ,
May 06, 2024 May 06, 2024

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Just to make sure: Did you restart Photoshop after changing the settings? 

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Community Beginner ,
May 06, 2024 May 06, 2024

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Yes, I restarted it when changing the Graphics Processor setting, and when deactivating the Technology Previews setting as well. And I tried the Technology Previews option with and without the Graphics Processor activated.

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Community Expert ,
May 06, 2024 May 06, 2024

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I get artefacts when transfrming with Onion Skin, but they disappear on confirming. 

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

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Community Beginner ,
May 06, 2024 May 06, 2024

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Sorry for the late response, but... How do i save all my customized presets?

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Community Expert ,
May 06, 2024 May 06, 2024

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Do you have customized presets? Did you create Actions, Brushes, … of your own? 

If so you should save (and back-up) the corresponding files (via the various Panels’ flyout menus) from time to time. 

Screenshot 2024-05-07 at 08.07.25 (2).png

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Community Beginner ,
May 07, 2024 May 07, 2024

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I'm glad to tell you that it worked!! Thank you so much, it was so annoying to see those things while animating. When i restored the preferences, it reseted all my interface but it saved me all the brushes and the actions.

 

What's the reason that the issue with the artifacts happened? Could you tell me? I wanna know, i'm curious.

 

Thank you so much again for your help!

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Community Expert ,
May 07, 2024 May 07, 2024

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I cannot say; similar artefacts are often releated to the GPU but in this case they apparently were not. 

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