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Glitches beim Zeichnen oder Verschieben innerhalb Ebenen-Gruppen im Modus »Multiplizieren«

Participant ,
Jun 04, 2023 Jun 04, 2023

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Photoshop 24.5.0 (… und letzten beiden Vorgänger-Versionen)

 

Im Ebengruppen-Modus »Multiplizieren« entstehen beim Zeichnen oder Verschieben innerhalb der Gruppe (oder darunter oder darüber) - Glitches (quadratische schwarze Pixelbereiche). Beim Verschieben große Quadrate (Screenshot), beim Zeichnen, anstelle der gezeichneten Linien, kleinere Quadrate.

 

Die Glitches verschwinden beim Aus- oder Einzoomen (aber nicht in jeder Zoom-Stufe) – oder indem man die betroffene Ebene aus und wieder einblendet.

 

Passiert nicht immer. Und manchmal nur in bestimmten Zoomstufen.

 

Sehr störend beim Zeichnen und Gestalten.

 

Hatte gehofft, der Bug verschwindet mit dem aktuellen Update. Ist aber leider nicht der Fall.

 

Phänomen tritt nur in Photoshop auf.

 

Was könnte es sein?

 

 

System:

iMac Retina 5K 2019 (Radeon Pro 580X 8GB / 64 GB DDR4)

Mac OS Ventura 13.2.1

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correct answers 1 Correct answer

Adobe Employee , Jun 23, 2023 Jun 23, 2023

Hi all,

 

Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop. Does the problem persist?

 

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 

 

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Participant ,
Jun 07, 2023 Jun 07, 2023

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Hat vielleicht jemand eine Idee – oder kann das Problem nachvollziehen?

 

Über ein Feedback würde ich mich freuen.

 

Lieben Gruß, Hubertus

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Participant ,
Jun 09, 2023 Jun 09, 2023

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Hier noch mal ein Beispiel für die Glitches beim Zeichnen mit einem Pinsel....

 

Glitches-Modus-Multiplizieren-2.jpg

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Participant ,
Jun 10, 2023 Jun 10, 2023

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Inzwischen habe ich auch versucht die Glitches durch die Auswahl »Native Arbeitsfläche deaktiveren«, zu eliminieren – leider ohne Erfolg.

 

Sie tauchen in bestimmten Zoomstufen immer wieder auf.

 

Vor allen Dingen wenn ich in einer Ebene zeichne, die unter der Gruppe im Modus »Multiplizieren« liegt...

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Adobe Employee ,
Jun 15, 2023 Jun 15, 2023

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Hi @HubertusausBerlin 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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New Here ,
Jun 20, 2023 Jun 20, 2023

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I have the same problems, once there were also errors with green artifacts.

The system is:
Windows 11 Pro
Intel Core i5 13500
1TB Samsung 980 Pro M.2 PCIe 4th 3D-NAND TLC (MZ-V8P1T0BW)
32GB (2x 16GB) Kingston FURY Renegade DDR4-3600


Screenshot 2023-06-20 160727.pngScreenshot 2023-06-20 160653.pngScreenshot 2023-06-20 160629.png

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Participant ,
Jun 23, 2023 Jun 23, 2023

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Ah – hello @CoryShubert and @user30613751evt0 !

 

Thx a lot for your replies!

 

Because here was longer time no answer I did repost the same issue in English in another category. There I got some answers.

 

Unfortunately till now the problem isn't resolve.


But perhaps it would be possible to delete the post here - and let only remains only the other one?

 

Greetings, Hubertus

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Adobe Employee ,
Jun 23, 2023 Jun 23, 2023

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Hi all,

 

Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop. Does the problem persist?

 

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 

 

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Participant ,
Jul 05, 2023 Jul 05, 2023

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hello @CoryShubert

 

Thx for your reply again!

 

But unfortunately the problem isn’t resolved.

 

In the meantime I had some time and did the following:

 

Completely reinstalled my system and freshly installed all my Creative Cloud programs.

 

I then tested everything with activated »Deactivate Native Canvas«  and / or deactivated »Multithreat Composting« – without success.

 

The problem is still there or again! 😞

 

There also seems to be a correlation between the layer mode "Color" and working on the layers below. See sample video.

 

As soon as I activate the black layer in mode "Color", the glitches appear. If I turn them off, they go away. Additionally, the artifacts come and go as you zoom.

 

Very annoying and annoying! I'm getting a bit desperate.

 

What else can I try? Couldn't it be a bug?

 

 

Thx a lot for any help, Hubertus

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Adobe Employee ,
Jul 05, 2023 Jul 05, 2023

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Hi @HubertusausBerlin thank you for the update and the video that shows exactly what you are seeing.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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Participant ,
Jul 05, 2023 Jul 05, 2023

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Hello @CoryShubert

 

Thx a lot for your fast reply!

 

Below my PSD system infos.

 

As additional information: the same artifacts are coming when I only move one of the layers below the »Color« Layer. Not only if I paint with brushes...

...

System infos:

Adobe Photoshop Version: 24.6.0 20230615.r.573 15cc86e x64 Anzahl der Starts: 10 Betriebssystem: Mac OS 13.4.1 Systemarchitektur: Intel CPU-Familie:6, Modell:14, Stepping:13 mit MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, Hyper-Threading Physischer Prozessor: 8 Logischer Prozessor: 16 Prozessor-Taktfrequenz: 3600 MHz Eingebauter Speicher: 65536 MB Freier Speicher: 37540 MB Für Photoshop verfügbarer Arbeitsspeicher: 60494 MB Von Photoshop verwendeter Arbeitsspeicher: 70 % Absturz-Handler: Adobe DCX Version: 7.1.5 SAM SDK Version: 4.1.4 ACP.local Status: - SDK Version: 3.2.0.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.5.3.1 - Min Core Sync Required: 4.3.66.28 Client-SDK-Version für Live-Bearbeitung: 4.0.0 .Inhaltsurhebernachweise-Helfer-Version: 0.5.3 Präzises Farbmanagement für HDR-Anzeige: Deaktiviert. Manta-Leinwand: Aktiviert. .Alias-Ebenen: Deaktiviert. Fernlicht: Aktiviert. Touch Bar – Eigenschaftsfeedback: Aktiviert. Bildkachelgröße: 1024 KB Bildcache: 4 Schriftvorschau: Mittel HarfBuzz – Version: 4.3.0 TextEngine: einheitliches Textmodul ======= GPU

Native API stabil: Wahr OpenGL API stabil: Wahr OpenCL API stabil: Wahr GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

GPUName: AMD Radeon Pro 580X

GPUVendor: AMD

IsNativeGPUCapable: 1

IsOpenGLGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 8,589 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Anzeige: 1 Anzeigebegrenzungen: oben= 0, links= 0, unten= 1440, rechts= 2560 Monitor mit hoher DPI-Rate Hauptanzeige Anzeige: 2 Anzeigebegrenzungen: oben= 0, links= 2560, unten= 1440, rechts= 5120 Monitor mit hoher DPI-Rate ------- Sniffer output

[0 ms]

Launch GPUSnifferThread

 

[0 ms]

Start RunAllAPIs

 

[0 ms]

"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=91368 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64

 

[636 ms]

Start sniffer 2023-07-05 22:12:06

# Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64

sniffer -baseTimeMS=91368 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64

 

{25 ms}

Start platform native

# displays: 2

Display 0

Display: 69963960

Main: TRUE

Built in: TRUE

Stereo: FALSE

Bounds: (0, 0) -> (2,560, 1,440)

Dimensions: (5,120 2,880)

Physical size: (599.3 340.242)

Pixel size: (0.117051 0.11814)

Dynamic range: (0 1)

Potential dynamic range: (0 2)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=AMD Radeon Pro 580X index=0)

 

Display 1

Display: 459131718

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (2,560, 0) -> (5,120, 1,440)

Dimensions: (5,120 2,880)

Physical size: (599.3 340.242)

Pixel size: (0.117051 0.11814)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=AMD Radeon Pro 580X index=0)

 

# devices: 1

Device 0

Name: AMD Radeon Pro 580X

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: EMBEDDED

# attached displays: 2

69963960

459131718

GPU accessible RAM: 8,589 MB

VRAM: 8,589 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 1.0 (1.0)

Device version: 1.0 (1.0)

Vendor name: AMD

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

End platform native

{180 ms}

 

{180 ms}

Start platform OpenGL

# displays: 2

Display 0

Display: 69963960

Main: TRUE

Built in: TRUE

Stereo: FALSE

Bounds: (0, 0) -> (2,560, 1,440)

Dimensions: (5,120 2,880)

Physical size: (599.3 340.242)

Pixel size: (0.117051 0.11814)

Dynamic range: (0 1)

Potential dynamic range: (0 2)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=16915464 index=0)

 

Display 1

Display: 459131718

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (2,560, 0) -> (5,120, 1,440)

Dimensions: (5,120 2,880)

Physical size: (599.3 340.242)

Pixel size: (0.117051 0.11814)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=16915464 index=0)

 

# devices: 1

Device 0

Name: AMD Radeon Pro 580X OpenGL Engine

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 2

69963960

459131718

GPU accessible RAM: 8,192 MB

VRAM: 8,192 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 2.1 (2.1 ATI-4.12.7)

Device version: 2.1 (2.1 ATI-4.12.7)

Vendor name: AMD

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

GLSL version: 1.20 (1.20)

CGL ID: 16915464

Display mask: 2047

End platform OpenGL

{190 ms}

 

{190 ms}

Start platform OpenCL

# displays: 0

 

# devices: 1

Device 0

Name: AMD Radeon Pro 580X Compute Engine

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 8,589 MB

VRAM: 8,589 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 1.2 (OpenCL 1.2 (Apr 15 2023 03:24:15))

Device version: 1.2 (OpenCL 1.2 )

Vendor name: AMD

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 135 GB / s

Compute score: 2,535.63

Device name string: AMD Radeon Pro 580X Compute Engine

Device vendor string: AMD

Platform name string: Apple

Platform vendor string: Apple

End platform OpenCL

{634 ms}

 

Exit code kExitNormal

End sniffer 2023-07-05 22:12:07

[kStatusNormal, kExitNormal]

 

[636 ms]

Finish RunAllAPIs

 

[3043 ms]

Start GetSnifferResult

 

[3043 ms]

Finish GetSnifferResult

 

------- Sniffer output

======= GPU

Lizenztyp: Abonnement Seriennummer: 90970048757675752674 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Anwendungsordner: /Applications/Adobe Photoshop 2023/ Der virtuelle Speicher von Photoshop hat asynchronen E/A aktiviert Arbeitsvolume(s): ARBEIT III, 5,46 T, 2,68 T frei ARBEIT samsung t7, 1,82 T, 1,82 T frei SSD HL, 745,0 GB, 739,9 GB frei Ordner Erforderliche Zusatzmodule: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Ordner Primäre Zusatzmodule: /Applications/Adobe Photoshop 2023/Plug-ins/ Installierte Komponenten dvametadata.framework dvametadata 23.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.a8d475349 79.a8d475349 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.0.04ee3a5 ICUConverter.framework ICUConverter 14.0.04ee3a5 AdobeCrashReporter.framework AdobeCrashReporter 12.1.0.202305112304_acd7e25 boost_system.framework boost_system 23.0.0.0 AdobeACE.framework AdobeACE 6.0.1 79.27b150cfb6. dvanet.framework dvanet 23.0.0.0 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 23.0.0.0 dvascripting.framework dvascripting 23.0.0.0 dvaappsupport.framework dvaappsupport 23.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.002995e5. AIDE.framework AIDE 5.4.0 79.8b163e26 boost_chrono.framework boost_chrono 23.0.0.0 dynamiclink.framework dynamiclink 23.0.0.0 dvaaccelerate.framework dvaaccelerate 23.0.0.0 dvametadataUI.framework dvametadataUI 23.0.0.0 AdobeARE.framework AdobeARE 3.0.0 79.625377 AdobePDFPort.framework AdobePDFPort 4.0.0 79.625377 ICUInternationalization.framework ICUInternationalization 14.0.04ee3a5 boost_filesystem.framework boost_filesystem 23.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.27b150cfb6. AdobeXMPFiles.framework AdobeXMPFiles 79.a8d475349 79.a8d475349 AdobeLinguistic.framework 14.5.0.32668ad dvaplayer.framework dvaplayer 23.0.0.0 filterport.framework filterport 27.1.0.170 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 23.0.0.0 AdobeAGM.framework AdobeAGM 7.1.0 79.27b150cfb6. AdobeSVGRE.framework AdobeSVGRE 9.3.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 49d0f7fa dvavulcansupport.framework dvavulcansupport 23.0.0.0 dvacore.framework dvacore 23.0.0.0 aiport.framework aiport 27.1.0.170 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.002995e5. dvatransport.framework dvatransport 23.0.0.0 AdobeXMP.framework AdobeXMPCore 79.a8d475349 79.a8d475349 AdobeJP2K.framework AdobeJP2K 4.0.0 79.6dcde51 dvaaudiodevice.framework dvaaudiodevice 23.0.0.0 LogSession.framework LogSession 8.2.0.16 dvaaudiodsp.framework dvaaudiodsp 23.0.0.0 PlugPlugExternalObject.framework 11.5.2.130 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.8567dec. dvametadataapi.framework dvametadataapi 23.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.27b150cfb6. boost_threads.framework boost_threads 23.0.0.0 CloudAILib.framework CloudAILib 27.1.0.170 SPBasic.framework SPBasic 27.1.0.170 AdobeCoolType.framework AdobeCoolType 8.3.0 79.27b150cfb6. boost_regex.framework boost_regex 23.0.0.0 dvamediatypes.framework dvamediatypes 23.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 23.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52792 79.fb3b9dfa dvaui.framework dvaui 23.0.0.0 MacMemory.framework MacMemory 27.1.0.170 AILib.framework AILib 27.1.0.170 ICUData.framework ICUData 14.0.04ee3a5 dvamarshal.framework dvamarshal 23.0.0.0 aifm.framework aifm 27.1.0.170 Einheitliche Erweiterungsplattform uxp-7.1.0-11-16f02e5 UPIC 2.6.0 Erforderliche Zusatzmodule: Adaptive Weitwinkelkorrektur 24.6.0, © 2014-2023 Adobe. All rights reserved. - aus der Datei "“Adaptive Wide Angle.plugin”" Aquarell 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Basrelief 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Bereich 24.6 © 2006-2023 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”" Bildpaket-Filter 24.6 © 1993-2023 Adobe. All rights reserved. - aus der Datei "“ChannelPort.plugin”" Blendenflecke 24.6.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" BMP 24.6.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Buntglas-Mosaik 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Buntstiftschraffur 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Camera Raw 15.4.1 (1510), Copyright © 2023 Adobe Systems Incorporated - aus der Datei "“Camera Raw.plugin”" Camera Raw-Filter 15.4.1 (1510), Copyright © 2023 Adobe Systems Incorporated - aus der Datei "“Camera Raw.plugin”" Chrom 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Cineon 24.6 © 2002-2023 Adobe. All rights reserved. - aus der Datei "“Cineon.plugin”" Color Lookup-Raster rendern 24.6 © 2012-2023 Adobe. All rights reserved. - aus der Datei "“Export3DLUT.plugin”" Color Lookup-Tabellen exportieren 24.6 © 2012-2023 Adobe. All rights reserved. - aus der Datei "“Export3DLUT.plugin”" Conté-Stifte 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" De-Interlace 24.6.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Diagonal verwischen 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Dicom 24.6 © 2003-2023 Adobe. All rights reserved. - aus der Datei "“dicom.plugin”" Differenz-Wolken 24.6 © 1993-2023 Adobe. All rights reserved. - aus der Datei "“Clouds.plugin”" Distorsion 24.6.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Dunkle Malstriche 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Durchschnitt 24.6 © 1993-2023 Adobe. All rights reserved. - aus der Datei "“Average.plugin”" Entropie 24.6 © 2006-2023 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”" Erfassungsbereich 24.6 © 1993-2023 Adobe. All rights reserved. - aus der Datei "“MeasurementCore.plugin”" Extrudieren 24.6.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Farbpapier-Collage 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Farbraster 24.6.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Fasern 24.6.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" FastCore-Routinen 24.6 © 1990-2023 Adobe. All rights reserved. - aus der Datei "“FastCore.plugin”" Feuchtes Papier 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Filtergalerie 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Fluchtpunkt 24.6.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“VanishingPoint.plugin”" Fotokopie 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Fotos freistellen und gerade ausrichten (Filter) 24.6.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Fotos freistellen und gerade ausrichten 24.6 © 2003-2023 Adobe. All rights reserved. - aus der Datei "“CropPhotosAuto.plugin”" Fresko 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Für Web speichern 24.6.0, © 1999-2023 Adobe. All rights reserved. - aus der Datei "“Save for Web.plugin”" Gekreuzte Malstriche 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Gerissene Kanten 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Glas 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Grobe Malerei 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Grobes Pastell 24.6.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Halide Bottlenecks 24.6 © 2023 Adobe. All rights reserved. - aus der Datei "“HalideBottlenecks.plugin”" HDRMergeUI 24.6, Copyright © 2002-2023 Adobe. 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CmdN: 1.18.5

CDP: 1.162.1

Projects: 1.7.0 Geladen nach: 105 ms – Einfluss auf die Startzeit: 5202 ms ccx-timeline (Vorbereitet) 3.1.10.0 - von der Datei "Erforderlicher Ordner" CCX Commenting UXP Webview (Geladen) 27.3.1.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 4886 ms – Einfluss auf die Startzeit: 0 ms CCX Sharesheet UXP (Vorbereitet) 24.10.0.0 - von der Datei "Erforderlicher Ordner" Photoshop Cloud Value Dialog (Geladen) 1.0.1.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 106 ms – Einfluss auf die Startzeit: 0 ms Share Panel (Geladen) 1.0.6.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 107 ms – Einfluss auf die Startzeit: 0 ms Content Credentials (Geladen) 0.37.3.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 3438 ms – Einfluss auf die Startzeit: 1 ms CC Libraries Panel (Vorbereitet) 3.24.22.0 - von der Datei "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Geladen) 0.1.6.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 4886 ms – Einfluss auf die Startzeit: 0 ms Photoshop Adjustments Panel (Geladen) 1.27.5.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 4886 ms – Einfluss auf die Startzeit: 0 ms Photoshop UXP Export-As (Vorbereitet) 5.8.23.0 - von der Datei "Erforderlicher Ordner" Photoshop Facepile (Geladen) 1.2.1.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 4887 ms – Einfluss auf die Startzeit: 0 ms Photoshop In App Messaging (Geladen) 4.0.3.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 4887 ms – Einfluss auf die Startzeit: 0 ms Photoshop Selection Feedback (Vorbereitet) 0.5.0.0 - von der Datei "Erforderlicher Ordner" Plugins Panel (Vorbereitet) 1.4.3.0 - von der Datei "Erforderlicher Ordner" IC popup message (Geladen) 1.0.0.0 Geladen nach: 3439 ms – Einfluss auf die Startzeit: 0 ms Multilayer Protection (Geladen) 1.0.0.0 Geladen nach: 3440 ms – Einfluss auf die Startzeit: 0 ms Discover Panel (Geladen) 3.6.0.51 - von der Datei "Erforderlicher Ordner" Geladen nach: 4888 ms – Einfluss auf die Startzeit: 14 ms Neural Filters (Eingetragen) 1.15.0.95 - von der Datei "Erforderlicher Ordner" Scanzeit: 0 ms – Einträge: 24 Erweiterungen: Bibliotheken 1.0.0 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/extensions/capture/capture.html” Exportieren als 4.8.15 – aus der Datei “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Exportieren als 4.8.15 – aus der Datei “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/manager.html” Installierte TWAIN-Geräte: KEINE

 

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Participant ,
Jul 06, 2023 Jul 06, 2023

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Hello @CoryShubert

 

One additional information more:

 

After doing a hardware test on my Imac (everything OK) - today opened the same document on my laptop (MacBook Pro, Retina, 15", Mid 2014, NVIDIA GeForce GT 750M 2 GB) - also here newly installed system ( Big Sur 11.7.8), fresh Creative Cloud.

 

Result: same problem. Artifacts when drawing, zooming...

 

 

More informations:

 

x The glitches do not always appear immediately.

 

x Most of the time they disappear by clicking and unclicking the layer or changing the zoom level. But not always.

 

x It might have to do with layer mode (color, multiply etc) - in combination with layers underneath. Especially if there are layers underneath with effects or layers with modes other than "Normal" or "Pass Through".

 

x It might also play a roll if these layers are in folders, especially with other modes.

 

x Changed presets like activated »Deactivate Native Canvas« and / or deactivated »Multithreat Composting« don't change anything (I already wrote it)

 

 

I uploaded my document for testing:

https://www.dropbox.com/s/dhgrz1zaswt7osi/Test-Glitches.psd?dl=0

 

 

I also noticed:

 

If you change the opacity of a layer below, the opacity is displayed incorrectly when you move it (...in the example the »Heart« layer). Only by deselecting and clicking on the layer does the correct opacity appear again.

 

Best recognizable: Set Heart from 10% to 50% and then move it. When moving, the level becomes lighter, after clicking off and only the 50% are displayed correctly.

 

 

Maybe that helps for troubleshooting or recommendation?

 

Thanks for your help! Hubertus

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Participant ,
Jul 12, 2023 Jul 12, 2023

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Hello @CoryShubert

 

... what do you mean?

 

Since I have the same problems on two different computers with different system versions and graphics cards - it might something to do with a Photoshop-constellation ...

 

Greetings, Hubertus

 

PS ... should I possibly open a new case since my initial problem has not yet been resolved?

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Adobe Employee ,
Jul 12, 2023 Jul 12, 2023

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Hi @HubertusausBerlin yes, let's move this to a new thread so we can look into this again now that this thread is solved. Could you share a video of your workflow and when you see this happening for the team?

 

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Participant ,
Jul 12, 2023 Jul 12, 2023

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Hello @CoryShubert

 

Okidoki. I summarized everything again and reposted with two videos:

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/artifacts-when-drawing-in-folders-under-laye...

 

Hope everything is so clear and understandable.

 

Thanks very much!

 

Greetings, Hubertus

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New Here ,
Jun 30, 2023 Jun 30, 2023

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After I used the "Older GPU mode (pre 2016)" setting, the problem with artifacts no longer appeared. But my CPU is very heavily loaded.

I have now additionally checked the setting "Disable Native Canvas" and continue to test it.

Do you have any other ideas?

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