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Glitchy artwork/document

New Here ,
Jul 03, 2022 Jul 03, 2022

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I first encountered this bug a little over a year ago. It was triggered by opening any existing PSD, but I found that the "glitch" goes away by toggling layer visibility off then on.

 

However, there's no way to get rid of it now except by zooming out. Once you zoom in, the glitching returns.

 

what is happening.png

 Happens when opening both local and cloud-based files. But once exported, the image looks fine.

 

what is happening-exported.png

Version of the app: Adobe Photoshop 23.4.1 Release

Platform and OS version: macOS Big Sur Version 11.6.5 on MacBook Pro (13-inch, 2020, M1)

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correct answers 1 Correct answer

Adobe Employee , Jul 05, 2022 Jul 05, 2022

Hi @SofiaLapinnn , curious if you:

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 

 

Thank you,

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Adobe Employee ,
Jul 05, 2022 Jul 05, 2022

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Hi @SofiaLapinnn , curious if you:

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 

 

Thank you,

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New Here ,
Jul 11, 2022 Jul 11, 2022

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Hi @CoryShubert , thanks for your response!

 

I went to Preferences > Technology Previews. There was a "Deactivate Native Canvas", which I'm guessing is the same as "Disable Native Canvas".

Screen Shot 2022-07-12 at 12.44.34 PM.png

 Anyway, it's already checked, so I unchecked it, restarted Photoshop, and it fixed the glitchiness 🙂

 

I'll confirm with other PSDs.

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