GPU and photoshop 3d files problem

[galynap43472327]

My iMac stop working with 3d files in photoshop (I use mockups). 

When GPU is turned on (it is necessary for 3d), I see only a black screen on .psb files.

When GPU is turn off, photoshop asks to turn it on for 3d files and shows a black .psb file for regular mock-up file with smart object. 

When I change the GPU status in preferences, photoshop crashes.

All is updated, memory is big enough. And it worked earlier. 

GPU Radeon Pro 575X 4 ГБ

Retina 5K, 27-inch, 2019

3,1GHz Intel Core i5

memory 24 Gb 2400 MHz DDR4

Any Ideas?

[lambiloon · Accepted solution]

Hi i think there are some bug in latest release yet i suggest you try on 2020 or try to reset your photoshop preferences...regards

[galynap43472327]

Thank you so much!

the 2020 photoshop is working!

( preferences reset i tried earlier, did not help)

[katharinas378081]

Had the same problems! Thanks for the help!!!!