GPU no compatible

[FotoGrazina]

Hello,

My GPU (nVidia Quadro K600) is not compatible with the last version of Photoshop.

Is there any way to solve it?

What was the last version in which this GPU works?

It´s possible to get oldest versions? At least one not too different from the last one, but that my GPU works.

Thanks for all!

Regards

Pedro

[kglad]

Photoshop system requirements (adobe.com)

p.s. disabling hardware acceleration in ps may resolve the issue

[FotoGrazina]

But i want to use the GPU. In another way the Ps will be slower correct?

Do you know wat was the last version that accepted GPU with 1GB Ram? The last version needs 1.5GB

Thanks for all!

[kglad]

if you want to use the gpu, you'll need a compatible gpu.  the link i gave you has links to all the questions you've asked.  if you try to find an answer and fail, let me know.

[FotoGrazina]

Thanks!

But sorry to insist... in an older version (older than the 23.0 mencioned in the link you've sent me) is possible to use an GPU with 1GB Ram correct?

It's possible to get olders versions?

Sorry but i just subscribe the service yesterday. Until then I used the PS cs6.

Thanks for your help! 

[kglad]

yes, you can get (afaik) all cc older versions.  you can get most via prodesigntools.com the others you can get from adobe support. 

older version specs are linked (at page top) on the above link.

[kglad]

further, among the helpful links accessible via the above link is, Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues (adobe.com)

[FotoGrazina]

Looks the version 21.2.3 will work with my GPU.

Thanks!

[kglad]

you're welcome.

[FotoGrazina · Accepted solution]

Problem solved!

The adobe suport sent me an link with de 21.0 version. Now the GPU works!

Once again thanks!

[kglad]

good to hear!

[NB, colourmanagement net]

Adobe - writing on GPU issues.

Here are some suggestions from Adobe for GPU issues.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Another possible option: Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

[sarjono26983967tppg]

Can i got the link? i have same case with quadro k600

thanks before

[Test Screen Name]

The links are personal. Cannot be shared. Contact Adobe support. They have decided to completely control distribution. 

[kglad]

@sarjono26983967tppg 

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...