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Graphical bugs when zoomed in

New Here ,
Nov 22, 2021 Nov 22, 2021

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I am having issues while zoomed far in on photoshop. Past a certain point I can no longer see my image due to a graphical bug. I can still see the image below the bug, it just appears to be some sort of overlay on top. I have attatched an image to showcase this. Can anybody offer a fix?

 

For context I have a 7700K, 16gb 3000mhz ram, and a Radeon 6800XT. I bought the 6800XT brand new at the start of this year so I am hoping that this is not the cause.Screenshot 2021-11-22 145057.jpg

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Adobe Community Professional , Nov 22, 2021 Nov 22, 2021
Hi, please post the content of Help/System info. You can try to disable the native canvas in edit/Preferences/Technology Preview if you are well on Ps 23

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Adobe Community Professional ,
Nov 22, 2021 Nov 22, 2021

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Hi, please post the content of Help/System info.

You can try to disable the native canvas in edit/Preferences/Technology Preview if you are well on Ps 23

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New Here ,
Nov 22, 2021 Nov 22, 2021

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Thank you, I had already tried this but clearly didnt restart photoshop before checking if it worked.

You are a life saver sir!

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Adobe Employee ,
Nov 24, 2021 Nov 24, 2021

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Hi @billyc50469163 ,

 

Your GPU is more than adequate; is that a 16-bit file, or an otherwise large file, by any chance?

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Adobe Community Professional ,
Nov 25, 2021 Nov 25, 2021

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@Mark.Dahm I see that @billyc50469163 has posted a screenshot of a 8bit file, 3500x5200px, nothing I would consider huge.

Would its sys info help? billy, in this case, post the contents of Photoshop's Help>System Info... menu, so that Mark get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

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Adobe Employee ,
2 hours ago 2 hours ago

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We had some reports of partial transparency with 16-bit and/or large files, and it wasn't clear whether this document fell into that category or not; was trying to confirm. System Info is always necessary for us to be able to take additional steps to troubleshoot; thanks!

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