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Graphics card not detected

New Here ,
Sep 14, 2021 Sep 14, 2021

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  • I'm using a AMD Radeon 610 graphics card but photoshop is not able to detect the graphic card. Is this because the card isn't compatible with Photoshop or is it something else?? How to solve this issue? 

IMG20210914125601.jpg

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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New Here ,
Sep 14, 2021 Sep 14, 2021

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I have recently updated the driver but still doesn't work 😞

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Adobe Community Professional ,
Sep 15, 2021 Sep 15, 2021

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Hello, please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, if it is compatible, etc.

 

Check also in your OS if you can disable an onboard GPU if there is one.

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