HDR Android video can't be opened in PS

Explorer ,
Apr 10, 2022 Apr 10, 2022

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I have recently used the HDR function on my Samsung Galaxy S21 5G android phone and recorded some videos. I have just tried to open one of them with Photoshop but I got the error "Could not open [filename] because the video file could not be opened".

 

I can watch it just fine on my PC. Even the error message is odd (can't open video file / cannot be opened LOL).

 

I can open just fine non-HDR videos with PS.

 

Any idea?

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Explorer ,
Apr 10, 2022 Apr 10, 2022

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P.S. my Photoshop updated just minutes ago to the latest version v23.2.2

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Adobe Community Professional ,
Apr 10, 2022 Apr 10, 2022

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Hi

You can see the video formats supported by Photoshop here

https://helpx.adobe.com/photoshop/using/file-formats.html

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Explorer ,
Apr 10, 2022 Apr 10, 2022

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It is mp4. This same video that I posted with my comment is also shot with the HDR setting on.

 

 

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Explorer ,
Apr 10, 2022 Apr 10, 2022

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I had to convert it with VLC to the same format (mp4) placed in a secondary folder. And now PS opens it.

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