HDR Android video can't be opened in PS

[LuminousSky]

I have recently used the HDR function on my Samsung Galaxy S21 5G android phone and recorded some videos. I have just tried to open one of them with Photoshop but I got the error "Could not open [filename] because the video file could not be opened".

I can watch it just fine on my PC. Even the error message is odd (can't open video file / cannot be opened LOL).

I can open just fine non-HDR videos with PS.

Any idea?

[LuminousSky]

P.S. my Photoshop updated just minutes ago to the latest version v23.2.2

[Ged_Traynor]

Hi

You can see the video formats supported by Photoshop here

https://helpx.adobe.com/photoshop/using/file-formats.html

[LuminousSky]

It is mp4. This same video that I posted with my comment is also shot with the HDR setting on.

[LuminousSky]

I had to convert it with VLC to the same format (mp4) placed in a secondary folder. And now PS opens it.