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hello, trying the new photoshop and have problem with opening images

New Here ,
May 11, 2023 May 11, 2023

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so every time I drag an image, mostly PNG or PSD, sometimes JPG, it opens with a very large window frame that fills the screen. if I drag it aroung a little the frame resizes to a normal size around the image. what is wrong ? it's very annoying to try and work like this, every image I open needs to be dragged so it will not fill the whole screen with useless frame... thanks 

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Community Expert ,
May 11, 2023 May 11, 2023

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What version of windows are you using?

 

It might help if you post the contents of Help>System Info from within photoshop.

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New Here ,
May 11, 2023 May 11, 2023

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I downloaded the demo of the new photoshop a few monthes ago and now got to try it, says ver 24.0.0 in the help-about menu. 

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Community Expert ,
May 11, 2023 May 11, 2023

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In photoshop go to Help>Updates so you can get the latest 24.4.1 version.

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New Here ,
May 11, 2023 May 11, 2023

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So it's not me missing something in the prefs but probably a small bug, so I'll try and update.

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