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Help! Can't render videos from Photoshop

New Here ,
Nov 10, 2022 Nov 10, 2022

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Screen Shot 2022-11-10 at 1.18.15 PM.png

I have exported gifs as videos from PSD for years and now it's not working. I've updated everything, restarted a bunch of times, uninstalled and reinstalled. I need to export videos. Please help!

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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Hi Ashley.  Can you tell us what operating system you are using, and if it is a Mac, what hardware?  Have you changed hardware recently? Thanks.

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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Also check Media Encoder version.  There has been a new update since Photoshop V24 became available.

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New Here ,
Nov 10, 2022 Nov 10, 2022

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yeah I uninstalled both photoshop and media encoder and reinstalled both. But it's still not working

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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Is this happening with one particular timeline, or everything?

Is it only happening with frame animations change to video timelines?  I assume you are changing the GIF to video before trying to render?

I wonder if it is the settings?  Did the frame animation adhere to a valid video size, that you selected in Media Encoder?

 

Try saving this animation

https://tenor.com/view/clockwork-gears-brain-gif-16784329

I was able to convert to video and render out OK. 

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