Help me fix this: "...because the </a @-1 font server> could not be created"

Community Beginner ,
Mar 29, 2022 Mar 29, 2022

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This has been happening on and off for a month. Photoshop is 100% up-to-date, yet when I boot it up and try to change the font in the /Character panel (sorry, I don't know the technical term) I get the following error:

Could not complete your request because the </a @-1 font server> could not be created

 

Ugh...

Gednav_the_Great_0-1648591034598.png


Why?

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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Community Beginner ,
Mar 29, 2022 Mar 29, 2022

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Thanks @jane-e

I tried but couldn't find any CT Font Cache.

And yes, I have access to hidden folders. 

I've just installed and uninstalled Photoshop. Again. 

But, I feel this is a temporary fix. 

I've also gone through the list of "known fonts that cause issues" and I have none of those fonts on my lappy top. 

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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Hi @Gednav_the_Great 

 

https://helpx.adobe.com/photoshop/kb/troubleshoot-crash-or-freeze.html?trackingid=W2T7JV6Q&mv=in-pro...

If help page doesn't help, you will need to contact Adobe Customer Care directly:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  (type "agent" to get a human)

If your browser does not auto-open the Chat window, try these tips:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send tweet to @AdobeCare.

~ Jane

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Community Beginner ,
Mar 29, 2022 Mar 29, 2022

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Thanks Jane. I've gone through the steps in that post/what was recommended on the Adobe site. 

It seems uninstalling/reinstalling is the fastest fix. 

If this happens again, I'll definitely try the live chat to find a direct solution.

Thanks for your help 😄

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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Hi!

Are you on Mac or Windows?

Michelle

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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@mglush wrote:

Are you on Mac or Windows?


 

Windows, according to the tag at the bottom of the post as well as the screenshot. 😊

 

Jane

 

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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LATEST

Oopes! Thanks! I missed that. 🙂

 

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Community Beginner ,
Mar 29, 2022 Mar 29, 2022

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I will only ever touch a Big Mac. 

And it goes without saying, Mac'n'cheese is heave.

Especially KD. 

Not a sponsor....

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