Help with Internal Error for Photoshop on iPad

[a_mierj]

I have a subscription through my work for most of Adobe's products, but when I downloaded Photoshop for iPad, it said "Internal Error - Upgrade failed due to an internal error. Please try again shortly" My Photoshop for the desktop worked just fine but the one on the iPad is not allowing me access. 

[Ranjisha Sengupta]

Hi @a_mierj 

Thanks for reaching out.

Which version of Photoshop for iPad have you downloaded? Can you share your system specification with us?

Please try the steps shared in a similar conversation: https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-for-ipad-subscribe-error/m-....

Let us know how it goes.

Best,

Ranjisha