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Help with invoice

New Here ,
Nov 22, 2024 Nov 22, 2024

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Hello, I bought Adobe Photoshop in Poland and on the invoice I received a payment calculation in EUR and PLN, unfortunately the amounts in PLN are calculated incorrectly. How can I obtain a settlement invoice so that the amounts match? the point is that the net amount + tax is not equal to the gross amount. Unfortunately, online chat with an employee did not help.

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Actions and scripting , iPadOS , macOS , SDK , Web , Windows

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correct answers 1 Correct answer

Community Expert , Nov 22, 2024 Nov 22, 2024

Photoshop Ecosystem is not the appropriate forum for invoice questions. You will probably have to go via the chat.

You may find similar questions or advice in this Adobe community: https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan?page=1&sort=latest_replies&filter=all&lang=all&tabid=discussions

 

Note : Please do not respond to anyone that contacts you via this forum's Private Message system and asks for account details. Scammers are known to do that posing as

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Community Expert ,
Nov 22, 2024 Nov 22, 2024

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Photoshop Ecosystem is not the appropriate forum for invoice questions. You will probably have to go via the chat.

You may find similar questions or advice in this Adobe community: https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan?page=1&sort=lat...

 

Note : Please do not respond to anyone that contacts you via this forum's Private Message system and asks for account details. Scammers are known to do that posing as employees.

 

 

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Community Expert ,
Nov 22, 2024 Nov 22, 2024

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Hi this is a public community forum answered by Adobe customers, we are not employees (although, thankfully, some employees do drop in to answer questions). As such I have removed the invoice from your post as it contains information that should not be shared publicly.
Pixxxelschubser is correct, you will need to contact Adobe directly via chat.


Note : Please do not respond to anyone that contacts you via this forum's Private Message system and asks for account details. Scammers are known to do that posing as employees.

 

Dave

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