Help with invoice

[dawid_9905]

Hello, I bought Adobe Photoshop in Poland and on the invoice I received a payment calculation in EUR and PLN, unfortunately the amounts in PLN are calculated incorrectly. How can I obtain a settlement invoice so that the amounts match? the point is that the net amount + tax is not equal to the gross amount. Unfortunately, online chat with an employee did not help.

[pixxxelschubser · Accepted solution]

Photoshop Ecosystem is not the appropriate forum for invoice questions. You will probably have to go via the chat.

You may find similar questions or advice in this Adobe community: https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan?page=1&sort=lat...

Note : Please do not respond to anyone that contacts you via this forum's Private Message system and asks for account details. Scammers are known to do that posing as employees.

[davescm]

Hi this is a public community forum answered by Adobe customers, we are not employees (although, thankfully, some employees do drop in to answer questions). As such I have removed the invoice from your post as it contains information that should not be shared publicly.
Pixxxelschubser is correct, you will need to contact Adobe directly via chat.

Note : Please do not respond to anyone that contacts you via this forum's Private Message system and asks for account details. Scammers are known to do that posing as employees.

Dave