Hi there I recently gotten this error when i tried to reopen my work files

[amaya6C13]

[Kevin Stohlmeyer]

@amaya6C13 where are the files located?

[amaya6C13]

my external hard drive

[Kevin Stohlmeyer]

What happens if you move the file to your local HD and try to open?

[Trevor.Dennis]

What format are they?

Can you create a new document > save it as a PNG and see if it reopens OK?

Have you tried opening it with another app like the MS Photos app that comes with Windows?

Do you have any third party image apps you could test the file with? Irfanview for instance.

[amaya6C13]

I tried to create new one and save as png as new one and it reopens ok 😞 no i dont have irfanview but i can download it

[Randy Hufford]

what are your work files? What are the saved files? Type of files?

[amaya6C13]

Psd