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19

Home screen doesn't open anymore

Participant ,
Jan 27, 2024 Jan 27, 2024

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Hi Adobe and everyone here,

PS v 25.3.1  / windows 11 Pro.

Since two days, when I launched PS,  the home screen is not there anymore...

Also, When I open a file and click on the Home option on the taskbar, it shows a black screen, I have to click on the F key 3 times to get back to my file and PS workspace...

When I have a file open, but floating, I still have the black windows but the file is showing on top of it. To get back to the workspace, first I have to click on the square icon to make the file bigger, second I have to click the F key.

Also when I launched PS, it' slower to open...  I did a test: uncheck Auto show the Home Screen Preference and PS open faster.

SO what can be the reason for the home screen not to apears anymore either when I open PS or try to access it via the home icon ?

 

PS : nothing was change in the preference option.

 

thanks........

 

 

benoit Kapture foto
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Adobe
Community Expert ,
Jan 27, 2024 Jan 27, 2024

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Hi, sorry you're having issues!

A new Photoshop version is out (25.4), so I'd recommend updating your Photoshop and try lauching it again. 

Also, feel free to check this article from HelpX that might help with the issue in case you want to test it before updating https://helpx.adobe.com/photoshop/kb/freeze-on-launch.html

 

Hope it helps 🙂

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Participant ,
Jan 28, 2024 Jan 28, 2024

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thanks for you reply.

The bug is concerning the home screen not to show either at the start or when needed to go to the home screen.. It was working fine 2 days ago, so.. PS do not freeze or crash, so no need to upgrade to 25.4, so i will wait and I don't want any new bug to appear. 

 

thanks.

benoit Kapture foto

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