How do I know if my laptop is needing replaced to use VIEW > PATTERN PREVIEW? MS Surface Book 1

New Here ,
May 11, 2022 May 11, 2022

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Hello,

 

I am getting the following error when I open Photoshop:

MazUHI_1-1652279941927.png

 

 

And this error when I ty to open pattern preview, which is the feature I really need to use:

 

MazUHI_0-1652279178570.png

 

This is my laptop spec, I have the Microsoft Surface Book 1 (the highest spec one):


Processor Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.81 GHz
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 10 Pro
Version 21H2
Installed on ‎08/‎05/‎2021
OS build 19044.1645

 

This is my NVIDIA info:

 

[Display]
Operating System: Windows 10 Pro, 64-bit
DirectX version: 12.0
GPU processor: NVIDIA GeForce GPU
Driver version: 497.09
Driver Type: DCH
Direct3D feature level: 11_0
CUDA Cores: 384
Core clock: 954 MHz
Memory data rate: 5.01 Gbps
Memory interface: 64-bit
Memory bandwidth: 40.08 GB/s
Total available graphics memory: 9174 MB
Dedicated video memory: 1024 MB GDDR5
System video memory: 0 MB
Shared system memory: 8150 MB
Video BIOS version: 82.08.4D.00.01
IRQ: Not used
Bus: PCI Express x4 Gen3
Device ID: 10DE 134B 00081414
Part Number: 2702 0001

[Components]

nvui.dll 8.17.14.9709 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.14.9709 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.14.9709 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.14.9709 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.14.9709 NVIDIA User Experience Driver Component
nvCplUIR.dll 8.1.940.0 NVIDIA Control Panel
nvCplUI.exe 8.1.940.0 NVIDIA Control Panel
nvWSSR.dll 30.0.14.9709 NVIDIA Workstation Server
nvWSS.dll 30.0.14.9709 NVIDIA Workstation Server
nvViTvSR.dll 30.0.14.9709 NVIDIA Video Server
nvViTvS.dll 30.0.14.9709 NVIDIA Video Server
nvLicensingS.dll 6.14.14.9709 NVIDIA Licensing Server
nvDevToolSR.dll 30.0.14.9709 NVIDIA Licensing Server
nvDevToolS.dll 30.0.14.9709 NVIDIA 3D Settings Server
nvDispSR.dll 30.0.14.9709 NVIDIA Display Server
nvDispS.dll 30.0.14.9709 NVIDIA Display Server
PhysX 09.21.0713 NVIDIA PhysX
NVCUDA64.DLL 30.0.14.9709 NVIDIA CUDA 11.5.121 driver
nvGameSR.dll 30.0.14.9709 NVIDIA 3D Settings Server
nvGameS.dll 30.0.14.9709 NVIDIA 3D Settings Server

 

Please help. I am clueless about hardware! Thank you in advance 🙂

 

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Adobe Community Professional ,
May 11, 2022 May 11, 2022

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You have insufficient video memory (VRAM). At least 1,5 GB (1500 MB) is needed, but your GPU only has 1 GB (1000 MB) to offer.

https://helpx.adobe.com/photoshop/system-requirements.html

 

Now, you can still use Pattern Preview. It's not an error, but it tells you that PP will only be visible when having OpenGL enabled.

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