How to disable red tutorial speech balloons?

New Here ,
Mar 29, 2022 Mar 29, 2022

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Today, Photoshop 21.2.1 started displaying "helpful" red speech balloons whever I did something. It's telling me things like "use Ctrl-D to deselect" after I make a selection, or "Reselect Layer 1 to continue" (see attached).  I do not want this, and I can't figure out a way to stop it from happening. All my searches just lead to "how to disable video tooltips," but this isn't that. 2022-03-29_12-49-23.jpg

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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Please try this:

  1. In Photoshop (CC) go to 'File' > 'Preferences'.
  2. Select 'Tools'.
  3. When the pop-up box appears uncheck 'Use Rich Tooltips' and "Show Tooltips".
  4. Click 'OK'

 

 

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New Here ,
Mar 29, 2022 Mar 29, 2022

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Thanks for the response; unfortunately, that didn't fix it. I don't think they're tooltips; I think they're some sort of automated tutorial, and I have no idea how I managed to trigger them.

 

A little more info: while it doesn't display in the screenshot, the layer menu is outlined in blue on mouse-over when the red bubble is open. Right clicking on the bubble will make it disappear momentarily, only to reappear shortly thereafter.

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Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

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Please try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Preferences in Photoshop (adobe.com)

 

I've never heard about such automatic tutorials. As far as I know such tutorials aren't include in Photoshop. It can be that there an appropriate third party plugin is activated. Please check you active plugins.

Photoshop plug-ins troubleshooting (adobe.com)

 

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Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

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Jeff, have you used the Discover search tool?  One of its options is to give tutorials for a searched for topic, so I wonder if that's what is producing the red pop-ups?  I've certainly never seen them mentioned here before.

 

I managed to find a similar red pop up using Google Images of all things, but appears to associate them with Rich Tool Tips, and you have already tried turning those off

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/new-to-photoshop-and-needs-help-stopp...

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