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How to export a JPEG with 300dpi? PS keeps exporting at 96dpi even though image res is set to 300px

Explorer ,
Jul 06, 2022 Jul 06, 2022

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So this is not a new issue with photoshop and Adobe and apparently a new thread needs to be opened on an issue that dates back to 2016 dealing with JPG formats, exportsing, save for web... Why is it so difficult to save at a higher resolution other than 96 or 72DPI? Not everything that is created using photoshop is for web only.

 

What really gets the water boiling is how threads are closed down by supposed Adobe Community Professionals but there was never a resolution to the problem, just another kick to that can down the road. Now almost 6 years later and the problem still exists. Sure there are workarounds like using Bridge or Lightroom or even using File>Script>Image Processor but without doing your own research you would never have found it since Adobe is so very helpful. I literally just figured that one out from a locked blog post that I can not ask or discuss further because it is locked. I mean why the heck not lock down a discussion and all with no real answer or solution. That seems to be an appropriate and standard operating procedure for Adobe. Especially since it was still being discussed a couple of months ago. Bravo Adobe, Bravo!

 

It is as if they are saving money by requiring us to test their software... We are the R & D department for Adobe... They should pay us.

 

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Actions and scripting , iPadOS , macOS , SDK , Windows

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correct answers 2 Correct answers

Community Expert , Jul 06, 2022 Jul 06, 2022

Export is designed for web use. As such it exports with no PPI metadata. PPI is meaningless for screen use as it is just data used by a print driver to work out a physical print size from the pixel dimensions.

 

If you see 72 or 96 on reopening it is because applications add a nominal value when the PPI data is not present in the file.

 

If you want a jpeg with PPI metadata maintained, then use Save As rather than export.

 

Dave

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Community Expert , Jul 06, 2022 Jul 06, 2022

Export strips the ppi metadata.

 

Save As/Save a Copy retains the ppi metadata.

 

It really is as simple as that, so if you wnat to retain it, Save - don't Export.

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Adobe
Community Expert ,
Jan 18, 2023 Jan 18, 2023

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quote

…I also think that adding the option at the time of saving isn't such a big ask. A check box for Save for Print which includes the dpi.

By @22tanguera

 

That’s a good idea. Part of the problem is that nothing was originally labeled for print because 20 to 30 years ago it was pretty much assumed that print was always the final delivery medium. Today, providing a print-specific export might be as justifiable as the way they provide web-specific export.

 

Consider creating a feature request on the Ideas forum here.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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@22tanguera 

Lumigraphics is entirely right. There is no flaw, there is no bug, this is all by (sensible) design and the way it's supposed to work.

 

You don't use Export or Save For Web for print files. That is for web/screen/mobile devices, intended to produce the smallest possible file. Anything unnecessary is stripped out. Since ppi is irrelevant for that purpose, it's stripped out.

 

Use Save As or Save A Copy for print files, they both preserve the ppi number. That's all there is to it.

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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Unless I have "legacy save as" checked in preferences, "Save As" does not give me an option to save as a JPG.

When I Save A Copy, it renames my file, creating a whole other set of steps I have to take.

Why is the default now for display purposes. Why isn't that left to the user at the time they want to save, the way it used to be. This may be the current feature, and it may be "working properly", but it in no way makes it "easier" for those who want to print their images.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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Save As will offer you the option to Save As a jpeg IF your document can be contained in the jpeg format. That means no layers (background only), no additional channels, 8 bit only...etc  

The older behaviour would offer jpeg in Save As, with a document that did not comply, but it discarded unsupported features and flattened your layers. That can still be re-instated by enabling Legacy Save As.

 

Dave

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