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How to fix makeup transfer we have temporarily disabled this filter because of an error

Community Beginner ,
Apr 01, 2024 Apr 01, 2024

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I am using latest enterprise account of Photoshop with all updates till today. When I am using makeup transfer filter, I am getting error. Please let me know how to fix eoor showing in makeup transfer filter window "we have temporarily disabled this filter because of an error" Its not showing what is error ? Appreciate help. 

Verion : 25.6.0 release 

OS : Winsows 11 enterprise version 

Reproduce issue : Open photo -> Open makeup transfer photo -> select file from computer to transfer makeup -> will show error in filter windowMakeup transfer error.png

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Adobe
Community Beginner ,
Apr 03, 2024 Apr 03, 2024

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Funny support from Adobe for entrprise customers. No option given for enterprise user to submit issue to get help from customer support. Only option to login as admin. Is adobe aware that more 10,000 user based MNC's don't provied admin user name password to other employee 🙂 I am sure others also facing same issue but no solution. I tried deleting plugin folder but again facing same error. I have submitted bug report as well but no email and no response. Adobe must improve customer support for enterprise and normal user. Did any one else know how to contact adobe customer support to resolve issue ? appreciate your help.

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Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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@Adobecare from X post replied asking to attache system info, but their is no option to upload txt file. I can only upload image or gif file. I login to photoshop community but here also no option to uoload system information as text file. Can someone tell me how to send system info txt file requested by Adobecare ? 

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Community Beginner ,
Apr 19, 2024 Apr 19, 2024

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System information text file attached as requested by @adobecare from X

Please help to fix makeup trasfer issue asap.

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Community Beginner ,
Apr 25, 2024 Apr 25, 2024

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As oer advice from @AdobeCare I have updated Intel Graphics driver from Intel website. Please see system info and Graphics processor compatibility and System info Graphics Processor Compatibility.pngreport from Photoshop. Please let me know what is next step to fix makeup transfer filter issue ?

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