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How to pay from Russia? Visa and Mastercard will stop their services.

New Here ,
Mar 06, 2022 Mar 06, 2022

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Hi, I'm art photographer from Russia and use Photoshop and Lightroom with my subscription "For photographers" which will be expired on April, 4. In my profile I see that it will be continued automatically. Visa and Mastercard will stop their services in Russia at March, 9. How to pay???? Is it possible to pay now for one year (as an example)??

 

Thanks in advance.

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Adobe
Community Expert ,
Mar 06, 2022 Mar 06, 2022

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@Andrey23458727y1c3 

It is possible to pre-pay in a lump sum for all Creative Cloud plans. I don't know if you can do this in the middle of an existing plan. 

 

5D06047C-C189-4A37-A217-3D16CFB1A792.jpeg

 

If you need help with this, contact Adobe Customer Care:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 
or send a tweet to @AdobeCare for support.

 

We can't help with billing on this forum.

 

Don't respond to PMs, as scammers frequent forums. Staff has an employee badge.


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