How to remove the white background from a deepetched photo / TIFF FILE

[coubras7]

hello

My retoucher sent tiff files of deepetched packaging photo but when i open them on photoshop, they are on white background. is there a specific way to remove this background?

I can't use the magic wand as it grabs elements in the pack.

help

Thanks

[Stephen Marsh]

@coubras7 

In my experience, the term “deepetched" used to refer to clipping paths back in the day, before one could use transparency in a layout file...

So are there paths in the TIFF files?

Is there an alpha channel?

Is the file flattened to a single locked Background layer?

Is there a single unlocked floating layer?

Can you provide a sample file?