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How to revert to earlier version of PS?

Community Beginner ,
Nov 27, 2021 Nov 27, 2021

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Newest version 23.02 is crashing and screen not refreshing (like, using Paths tool but won't show paths until I resize).  UNUSEABLE!


Running Windows 10

Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz 3.70 GHz 

Is there any way to roll back to earlier versions?  I dont see an option for that in CC

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correct answers 2 Correct answers

LEGEND , Nov 27, 2021 Nov 27, 2021

If you wish to roll back to an older version, use the CC application, click on the three dots (...) and select “Other Versions”. 

But before doing so, you might try resetting your preferences.  Press and hold Alt+Control+Shift (Windows) immediately after launching Photoshop. You will be prompted to delete the current settings.

 

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Adobe Employee , Nov 28, 2021 Nov 28, 2021

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

 

If the screen isn't refreshing, that means a GPU issue - and is also like the cause of any crashes.

 

Please try the following:

  1. Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?
  2. Go to Pref
...

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LEGEND ,
Nov 27, 2021 Nov 27, 2021

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If you wish to roll back to an older version, use the CC application, click on the three dots (...) and select “Other Versions”. 

But before doing so, you might try resetting your preferences.  Press and hold Alt+Control+Shift (Windows) immediately after launching Photoshop. You will be prompted to delete the current settings.

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Nov 28, 2021 Nov 28, 2021

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Found it -- thanks!

 

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Participant ,
Jun 22, 2023 Jun 22, 2023

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Thank you for that, I am hating all the changes they are making to the program and want to keep working with what I know. I really don't like how they are changing the way my tools work, and the changes aren't always good. Keep AI out of it, or start a different type of photoshop.

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LEGEND ,
Jun 22, 2023 Jun 22, 2023

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quote

Keep AI out of it, or start a different type of photoshop.


By @leannewhatever

Not going to happen. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Jun 22, 2023 Jun 22, 2023

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Photoshop Elements?  I am sure even that app gets regularly updates, but at least you can stay with the version you initially pay for.  As for Photoshop, those people who claim CS6 does all they need are missing out on some extrordinay time saving features.  Making selections is orders of magnitude faster and more accurate than it was with CS6.  

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Community Beginner ,
Aug 30, 2023 Aug 30, 2023

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What is the CC application? I have a Photoshop subscription. Many tools (clone stamp, dodge, burn) create random diagonal lines all over the picture. I'm told the solution is reverting to version 20.0.8, but I have no idea how to do that. Any help would be so appreciated.

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New Here ,
Apr 10, 2024 Apr 10, 2024

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LATEST

As my photoshop elements wont load after update, Where do i find the CC application ?

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Community Expert ,
Nov 27, 2021 Nov 27, 2021

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If you did not remove prior version of Photoshop you  simply use the other older versions of Photoshop.  If you have problem using  the current  version.x update  your have to reinstall version.x-1.  You should always have more than one version of Photoshop installed. I would also recommend that you not have Adobe Auto update enabled and when you update the use the advance install option to override Adobe default option to remove old application version.  Adobe new releases  and updates have new issues.

JJMack

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Adobe Employee ,
Nov 28, 2021 Nov 28, 2021

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I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

 

If the screen isn't refreshing, that means a GPU issue - and is also like the cause of any crashes.

 

Please try the following:

  1. Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?
  2. Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

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Community Beginner ,
Nov 28, 2021 Nov 28, 2021

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Thanks!  Daectivating Native Canvas fixed the refresh problem : )

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