dear creative cloud I have installed your program to test it out as I had heard good things about it but there were a few problems along the way. firstly, I had difficulty finding your photoshop program which was what I was looking for, secondly, it was a really crappy program as it kept opening something inside photoshop that I couldn't get out of. thirdly, I wanted to uninstall it, but I can't, it's impossible, so I expect an explanation on how to uninstall it. fourthly, when I wanted to cancel my subscription I had to press six times that I wanted to cancel it and when I had done that it also suggested that I should have a new subscription. and no, when I choose to uninstall your crap, I must also be allowed to because there is enough reason why I don't bother with your crappy program anymore.