HP MPP Pen Not Drawing in PS

Community Beginner ,
Apr 20, 2022 Apr 20, 2022

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Hoping this is a really simple/dumb fix..!

I can use my pen in photoshop (e.g. to select items on the toolbar, move the cursor etc) but when I try and use it to draw, nothing happens. I can use the mouse to draw, but when I use the pen, it just drags the cursor and doesn't draw anything.

To add - when I use the pen in Lightroom, it works fine.

What I'm using:

Laptop: HP Spectre x360 convertible/touchscreen laptop

Pen: HP MPP Tilt 2.0 Pen

Photoshop: currently using version 23.3

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Windows

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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Have you checked your settings in Windows Ink?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Apr 20, 2022 Apr 20, 2022

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What kind of settings would I be looking for? All I have is the menu to change the pens shortcut buttons

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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This may help:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/windows-ink-does-not-work-with-photos...

 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Apr 26, 2022 Apr 26, 2022

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I am having the same problem. Same computer, same pen, Photoshop 23.3.1. Works in fresco and illustrator but not photoshop.

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Community Beginner ,
Apr 26, 2022 Apr 26, 2022

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I fixed it! Go to C:\Users\[yourusername]\AppData\Roaming\Adobe\Adobe Photoshop 2022\Adobe Photoshop 2022 Settings and remove (or delete, i kept mine in a different folder just in case) the file titled PSUserConfig. 

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Community Beginner ,
May 01, 2022 May 01, 2022

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I don't know how you figured this out but you deserve a medal thank you!

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