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Huion pen creating vertical lines in photoshop

New Here ,
Jul 21, 2018 Jul 21, 2018

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I noticed this question has been asked before but not answered, which is a bit of a pain as I'm now having this problem.

Out of nowhere this afternoon photoshop has decided it doesn't like me using mu Huion GT-220 and won't let me draw with the pen.  When using the mouse it's fine, when selecting buttons with the pen it's fine, but try drawing with the pen and it just creates weird vertical lines. Please seen the video below.

It's as if the cursor is stuck to the bottom of the page and when i click on the page it tries to force two points at once and creates a line. Please see below:

I've not had any updates. No new software installed. The only thing that changed this afternoon is that I attached a second monitor to my computer.

Thanks you and please excuse my exasperation in the videos, I'm losing far to many hours over this.

Steve

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Adobe Employee ,
Jul 23, 2018 Jul 23, 2018

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Hi Steve,

We're sorry to hear about you're facing performance issues with Photoshop, let us help make this right.

As the Huion pen is creating vertical lines in Photoshop, could you please let us know what exact version of Photoshop you're working on?

Since when are you facing this issue? did you make any recent changes to the computer or updated Photoshop?

Could you please make sure that the Huion tablet is up to date?

Regards,
Sahil

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New Here ,
Aug 13, 2018 Aug 13, 2018

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Hi Sahil

I'm using Adobe photoshop version 13.0.1

I attached a second monitor to my computer and it's happened since then!

Tablet is up to date I've just downloaded the driver again and reinstalled it following the instructions.

This was in the Photshop system info. Not sure if it helps at all:

Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x64

Operating System: Windows NT

Version: 6.2

System architecture: AMD CPU Family:15, Model:1, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2

Physical processor count: 4

Processor speed: 3094 MHz

Built-in memory: 8085 MB

Free memory: 2858 MB

Memory available to Photoshop: 3294 MB

Memory used by Photoshop: 60 %

Image tile size: 132K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Normal

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

Video Card Vendor: ATI Technologies Inc.

Video Card Renderer: AMD Radeon (TM) RX 560

Display: 2

Display Bounds:=  top: -1024, left: 320, bottom: 0, right: 1600

Display: 1

Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920

Video Card Number: 1

Video Card: AMD Radeon (TM) RX 560

OpenCL Version: 2.0 AMD-APP (2348.4)

Driver Version: 22.19.172.769

Driver Date: 20170627000000.000000-000

Video Card Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\amdxc64.dll

Video Mode: 1920 x 1080 x 4294967296 colors

Video Card Caption: AMD Radeon (TM) RX 560

Video Card Memory: 2048 MB

Video Rect Texture Size: 16384

Serial number: 92628386135376738181

Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

Temporary file path: C:\Users\Bruta\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 917.8G, 809.1G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

Additional Plug-ins folder: not set

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768

   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

   AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504

   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

   adobe_caps.dll   Adobe CAPS   6,0,29,0  

   AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768

   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

   aif_core.dll   AIF   3.0   62.490293

   aif_ocl.dll   AIF   3.0   62.490293

   aif_ogl.dll   AIF   3.0   62.490293

   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

   ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768

   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

   Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768

   BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768

   boost_date_time.dll   DVA Product   6.0.0  

   boost_signals.dll   DVA Product   6.0.0  

   boost_system.dll   DVA Product   6.0.0  

   boost_threads.dll   DVA Product   6.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

   CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768

   data_flow.dll   AIF   3.0   62.490293

   dvaaudiodevice.dll   DVA Product   6.0.0  

   dvacore.dll   DVA Product   6.0.0  

   dvamarshal.dll   DVA Product   6.0.0  

   dvamediatypes.dll   DVA Product   6.0.0  

   dvaplayer.dll   DVA Product   6.0.0  

   dvatransport.dll   DVA Product   6.0.0  

   dvaunittesting.dll   DVA Product   6.0.0  

   dynamiclink.dll   DVA Product   6.0.0  

   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

   filter_graph.dll   AIF   3.0   62.490293

   hydra_filters.dll   AIF   3.0   62.490293

   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   image_compiler.dll   AIF   3.0   62.490293

   image_flow.dll   AIF   3.0   62.490293

   image_runtime.dll   AIF   3.0   62.490293

   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

   LogSession.dll   LogSession   2.1.2.1640  

   mediacoreif.dll   DVA Product   6.0.0  

   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.9445  

   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.9445  

   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.9445  

   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CS6   CS6  

   Plugin.dll   Adobe Photoshop CS6   CS6  

   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  

   PSArt.dll   Adobe Photoshop CS6   CS6  

   PSViews.dll   Adobe Photoshop CS6   CS6  

   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

   wu3d.dll   U3D Writer   9.3.0.113  

Required plug-ins:

   3D Studio 13.0.1 (13.0.1.3 x001)

   Accented Edges 13.0

   Adaptive Wide Angle 13.0

   ADM 3.11x01

   Angled Strokes 13.0

   Average 13.0.1 (13.0.1.3 x001)

   Bas Relief 13.0

   BMP 13.0

   Camera Raw 9.1.1

   Camera Raw Filter 9.1.1

   Chalk & Charcoal 13.0

   Charcoal 13.0

   Chrome 13.0

   Cineon 13.0.1 (13.0.1.3 x001)

   Clouds 13.0.1 (13.0.1.3 x001)

   Collada 13.0.1 (13.0.1.3 x001)

   Color Halftone 13.0

   Colored Pencil 13.0

   CompuServe GIF 13.0

   Conté Crayon 13.0

   Craquelure 13.0

   Crop and Straighten Photos 13.0.1 (13.0.1.3 x001)

   Crop and Straighten Photos Filter 13.0

   Crosshatch 13.0

   Crystallize 13.0

   Cutout 13.0

   Dark Strokes 13.0

   De-Interlace 13.0

   Dicom 13.0

   Difference Clouds 13.0.1 (13.0.1.3 x001)

   Diffuse Glow 13.0

   Displace 13.0

   Dry Brush 13.0

   Eazel Acquire 13.0.1 (13.0.1.3 x001)

   Embed Watermark 4.0

   Entropy 13.0.1 (13.0.1.3 x001)

   Extrude 13.0

   FastCore Routines 13.0.1 (13.0.1.3 x001)

   Fibers 13.0

   Film Grain 13.0

   Filter Gallery 13.0

   Flash 3D 13.0.1 (13.0.1.3 x001)

   Fresco 13.0

   Glass 13.0

   Glowing Edges 13.0

   Google Earth 4 13.0.1 (13.0.1.3 x001)

   Grain 13.0

   Graphic Pen 13.0

   Halftone Pattern 13.0

   HDRMergeUI 13.0

   IFF Format 13.0

   Ink Outlines 13.0

   JPEG 2000 13.0

   Kurtosis 13.0.1 (13.0.1.3 x001)

   Lens Blur 13.0

   Lens Correction 13.0

   Lens Flare 13.0

   Liquify 13.0

   Matlab Operation 13.0.1 (13.0.1.3 x001)

   Maximum 13.0.1 (13.0.1.3 x001)

   Mean 13.0.1 (13.0.1.3 x001)

   Measurement Core 13.0.1 (13.0.1.3 x001)

   Median 13.0.1 (13.0.1.3 x001)

   Mezzotint 13.0

   Minimum 13.0.1 (13.0.1.3 x001)

   MMXCore Routines 13.0.1 (13.0.1.3 x001)

   Mosaic Tiles 13.0

   Multiprocessor Support 13.0.1 (13.0.1.3 x001)

   Neon Glow 13.0

   Note Paper 13.0

   NTSC Colors 13.0.1 (13.0.1.3 x001)

   Ocean Ripple 13.0

   Oil Paint 13.0

   OpenEXR 13.0

   Paint Daubs 13.0

   Palette Knife 13.0

   Patchwork 13.0

   Paths to Illustrator 13.0

   PCX 13.0.1 (13.0.1.3 x001)

   Photocopy 13.0

   Photoshop 3D Engine 13.0.1 (13.0.1.3 x001)

   Picture Package Filter 13.0.1 (13.0.1.3 x001)

   Pinch 13.0

   Pixar 13.0.1 (13.0.1.3 x001)

   Plaster 13.0

   Plastic Wrap 13.0

   PNG 13.0

   Pointillize 13.0

   Polar Coordinates 13.0

   Portable Bit Map 13.0.1 (13.0.1.3 x001)

   Poster Edges 13.0

   Radial Blur 13.0

   Radiance 13.0.1 (13.0.1.3 x001)

   Range 13.0.1 (13.0.1.3 x001)

   Read Watermark 4.0

   Reticulation 13.0

   Ripple 13.0

   Rough Pastels 13.0

   Save for Web 13.0

   ScriptingSupport 13.0.1

   Shear 13.0

   Skewness 13.0.1 (13.0.1.3 x001)

   Smart Blur 13.0

   Smudge Stick 13.0

   Solarize 13.0.1 (13.0.1.3 x001)

   Spatter 13.0

   Spherize 13.0

   Sponge 13.0

   Sprayed Strokes 13.0

   Stained Glass 13.0

   Stamp 13.0

   Standard Deviation 13.0.1 (13.0.1.3 x001)

   Sumi-e 13.0

   Summation 13.0.1 (13.0.1.3 x001)

   Targa 13.0

   Texturizer 13.0

   Tiles 13.0

   Torn Edges 13.0

   Twirl 13.0

   U3D 13.0.1 (13.0.1.3 x001)

   Underpainting 13.0

   Vanishing Point 13.0

   Variance 13.0.1 (13.0.1.3 x001)

   Variations 13.0.1 (13.0.1.3 x001)

   Water Paper 13.0

   Watercolor 13.0

   Wave 13.0

   Wavefront|OBJ 13.0.1 (13.0.1.3 x001)

   WIA Support 13.0.1 (13.0.1.3 x001)

   Wind 13.0

   Wireless Bitmap 13.0.1 (13.0.1.3 x001)

   ZigZag 13.0

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE

Flash:

   Mini Bridge

   Kuler

Installed TWAIN devices: NONE

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New Here ,
Jun 30, 2021 Jun 30, 2021

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have you managed to fix this issue?

I am having the same one at the moment

 

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New Here ,
Aug 04, 2021 Aug 04, 2021

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i'm having the same issue.  other drawing programs work fine - it's only PS that is causing me the issue

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