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I am not able to load my actions in the latest version of photoshop

New Here ,
May 20, 2023 May 20, 2023

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I am not able to load my actions in the latest version of photoshop, when trying to load them a message appears saying that they are not compatible.

 

Captura de Tela 2023-05-20 às 20.11.03.png

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Adobe
Community Expert ,
May 20, 2023 May 20, 2023

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@Marcel Almeida 

 

Can you provide a download link to the action set .atn file?

 

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Adobe Employee ,
May 22, 2023 May 22, 2023

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Hi @Marcel Almeida 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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