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I can not open my photoshop after installing what I do

New Here ,
Jan 07, 2017 Jan 07, 2017

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I can not open my photoshop after installing what I do

​[Moved by moderator from the non-technical Lounge Forum to the Downloading, Installing, Setting Up Forum for technical help]

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correct answers 1 Correct answer

Community Expert , Jan 07, 2017 Jan 07, 2017

reset your preferences -   https://forums.adobe.com/thread/375776

if that fails, explain what happens when trying to open ps.

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Community Expert ,
Jan 07, 2017 Jan 07, 2017

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reset your preferences -   https://forums.adobe.com/thread/375776

if that fails, explain what happens when trying to open ps.

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Community Beginner ,
Aug 13, 2021 Aug 13, 2021

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Hi there well have tried and nothing happened still just a blank grey screen with the task bar at the top and cant open anything or do anything, Whats going on Can you please help Screen shot attached

 

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New Here ,
Apr 01, 2023 Apr 01, 2023

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I have just purchased photoshop snd laid for a year subscription. I am already not  happy and it's only been 40 minutes. The app doesn't open at all. I don't even try a login screen. I called customer service to find out they are only open Mon-Fri. I got a bit who tried to tell me to change my preferences but the link doesn't bring me information on changing system preferences. I would appreciate more detailed reply. 

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Community Expert ,
Jan 07, 2017 Jan 07, 2017

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What version of Photoshop?

What OS version?

Do you get a error message?

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