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I can't draw with my pen?

New Here ,
Jan 17, 2018 Jan 17, 2018

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I just installed Photoshop on my personal computer and I wanted to draw with the mixer brush. I can use my stylus to click on anything in Photoshop; I just can't draw on the page itself with my stylus. I can use my mouse to draw, though. I'm new to Photoshop so I don't really know what the problem is.

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Participant ,
Jan 18, 2018 Jan 18, 2018

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Hello, Abigail,

What tablet are you using?

Possibly I can help you.

If it is a Wacom tablet, the Wacom tablet software needs to be installed, to activate many off the tablet functions.

Best wishes,

Cher

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New Here ,
Aug 31, 2020 Aug 31, 2020

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Did you ever find out how to use your pen? I'm having the same issue.

 

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New Here ,
Aug 05, 2021 Aug 05, 2021

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I was never able to make it work. I'm not sure if there is a solution 😞

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New Here ,
Nov 21, 2021 Nov 21, 2021

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there is a way, cause i had it working until i set up my graphics tablet. figered out that i like the stylus on screen better than i like the tablet, and whats even weirder, is the stylus, im using a renaisser r520c on a surface pro 8, and it works fine in fresco, cause thats what i drew what im trying to edit in photoshop, ill keep reading, but if you find anything else out, let me know please.

 

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Community Expert ,
Jan 18, 2018 Jan 18, 2018

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Which version of Photoshop?

Which operating system?

What kind of tablet or surface do you have?

Top 10 Best Tablets For Photoshop and Photo-Editing [January 2018]

Nancy

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jan 18, 2018 Jan 18, 2018

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I was using a Dell Inspiron Laptop and a Mixoo high sensitivity stylus with Photoshop 2018.

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Participant ,
Jan 19, 2018 Jan 19, 2018

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Hi, Abigail,

I am more familiar with Mac systems, a Wacom tablet and pen or a Cintiq, and using an iPad, but would be happy to try to help you.

Does your Dell Inspiron laptop have a touch display? I looked up your computer and see that this is an option, but some do not.

Was there software included with the Mixoo high sensitivity stylus? If so, that would need to be installed.

There may also be an option in your system prefs to enable use of a pen on the screen (if you have a touch screen), and pressure sensitivity for drawing and painting.

I hope this is helpful to you.

Best wishes,

Cher

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New Here ,
Jan 19, 2018 Jan 19, 2018

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My laptop does have a touch display and my stylus didn't come with software. I checked my preferences and I didn't find any options relating to pressure sensitivity.

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Participant ,
Jan 21, 2018 Jan 21, 2018

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Hi, Abigail,

Good to know that you have a touch display.

Hmmm.

I read above:

"I can use my stylus to click on anything in Photoshop; I just can't draw on the page itself with my stylus. I can use my mouse to draw, though. I'm new to Photoshop so I don't really know what the problem is."

It's puzzling, as you say that you can use the stylus to click on anything, but you cannot draw on a page.

Did you try drawing on your touch screen with a finger?

If you cannot draw with your finger, then possibly a preference needs to be enabled for your touch screen.

In my experience, with tablets like iPads, a Samsung tablet with stylus and a 2-in-1 PC w stylus, the touch screen has prefs for drawing, that can be turned on and off and / or be modified.

I hope this is helpful to you.

Kind regards,

Cher

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New Here ,
Nov 21, 2021 Nov 21, 2021

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i can garentuee you its not the touch display setting itself, cause if it was, the pen wouldnt work else where, like in my case with it working in fresco, but not photoshop. im currently digging through the settings to see if i can figure out where its messed up

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New Here ,
Jan 20, 2022 Jan 20, 2022

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I'm having this same issue! Have you been able to find a solution?

 

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New Here ,
Jan 21, 2022 Jan 21, 2022

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Not yet 😞

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Participant ,
Jan 22, 2018 Jan 22, 2018

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Hello, again, Abigail,

Here is some information that I found.

Troubleshooting Touch Screen issues

https://www.dell.com/support/article/us/en/19/sln294951/troubleshooting-touchscreen-issues-in-micros...

https://www.dell.com/community/General/Touch-Screen-on-Inspiron-13-5378-not-working/m-p/5072396

How to Enable or Disable your Computer’s Touch Screen

https://www.howtogeek.com/258522/how-to-enable-or-disable-your-computers-touch-screen-in-windows-10/

Abigail, I also found an older situation from 2013 with info about Photoshop and touch screens.

Check the posts with the information from JJMack MVP.

https://forums.adobe.com/thread/1226342

Wow! I was thinking that Photoshop CC may now support touch screens for drawing, but now see that this may not YET be the case. Check out this answer on Adobe help.

https://helpx.adobe.com/photoshop/kb/support-touch-screens-photoshop-cs6.html

I hope the information is helpful.

Sincerely,

Cher

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New Here ,
Jan 27, 2022 Jan 27, 2022

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I am having the same issue! I'm using a brand new XP Pen Artist Pro 13.3 with the latest driver. I can select every feature in Photoshop just fine using the pen, but when I go to draw on the page itself, it just... doesn't draw. Using my mouse lets me draw, but that defeats the purpose of the pen. Programs like Krita seem to work though, so I'm very confused. Have you found a solution? I'm having no luck.

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Community Beginner ,
Jan 27, 2022 Jan 27, 2022

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Hi,

I'm also having a similar issue, did you find anything that works? I started a thread "Wacom pen stopped working on some of Kyle's watercolor brushes" but it's not actually the Wacom as I tried with my surface book pen too. Is this when you are using brushes to draw with? Some brushes work for me, but some are literally drawing nothing. I've tried so many things to fix it, but nothing has worked so far...

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New Here ,
Jan 28, 2022 Jan 28, 2022

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LATEST

I had this problem as well. The thing that fixed it was updating Photoshop to the latest version

(it took about an hour but it worked!). Hope this helps

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