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I can't get my psd files to save as pdf? Keeps saying program error? Photoshop CC2015.5 [2017]

Community Beginner ,
Jun 17, 2017 Jun 17, 2017

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[Moderator moved from the non-technical Lounge to Photoshop for Beginners​.]

 

I'm trying to save psd files from photoshop as pdf photoshop files.  My computer keeps having an error.  Can't save because of program error?

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Community Expert ,
Jun 17, 2017 Jun 17, 2017

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Change the color Mode to CMYK and flatten or merge layers.

Go to File > SaveAs and select PDF from the list.

Adjust PDF compatibility and quality settings as required.

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Guest
Feb 20, 2020 Feb 20, 2020

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thanks, it worked for me!

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Community Beginner ,
Jun 17, 2017 Jun 17, 2017

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Oooooh!  Let me try. Thank you!

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Community Beginner ,
Jun 17, 2017 Jun 17, 2017

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Still comes up with the same error.  I'm going to try reinstalling Photshop.  I've already restarted my pc.  Sooo....

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Community Expert ,
Jun 17, 2017 Jun 17, 2017

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Before you reinstall, try Restoring Preferences. 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jun 17, 2017 Jun 17, 2017

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Go to Edit > Preferences > General and hit the Reset Preferences on Quit button.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jun 17, 2017 Jun 17, 2017

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That didn't do it either?  Me confused.  I even updated my program. 

Thank you for all your input!

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Community Expert ,
Jun 18, 2017 Jun 18, 2017

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Is the PSD flattened or does it still contain layers?

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 14, 2021 Apr 14, 2021

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It worked for me! Thanks a lot

 

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New Here ,
Feb 28, 2020 Feb 28, 2020

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Thank you. very helpful

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New Here ,
Feb 20, 2021 Feb 20, 2021

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Save As PDF is limited to 30000px by 30000px. In any file above those dimensions, the Save As PDF will be disabled. You can scale down the DPI while maintaning the physical dimensions of the artwork e.g. 6 by 2 meters for example. The wrong image mode can also be a cause (Image menu --> Mode)

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New Here ,
Jan 11, 2022 Jan 11, 2022

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Thanks for this comment, I'd tried everything!

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New Here ,
Jan 01, 2024 Jan 01, 2024

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I am having the same issue. Image mode is set to CMYK and layers have been merged, but I keep getting the same message saying the file couldn`t be saved whenever I try to save it as a pdf.

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Community Expert ,
Jan 02, 2024 Jan 02, 2024

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@renates19737953 where are you trying to save?

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Community Expert ,
Jan 02, 2024 Jan 02, 2024

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LATEST
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I am having the same issue. Image mode is set to CMYK and layers have been merged

By @renates19737953

 

 

You do not need to convert to CMYK or merge your layers. You replied to a thread from almost 7 years ago, and I don't think this was true even then.

 

https://helpx.adobe.com/photoshop/using/saving-pdf-files.html

"You can use the Save As command to save RGB, indexed-color, CMYK, grayscale, Bitmap-mode, Lab color, and duotone images in Photoshop PDF format. Because the Photoshop PDF document can preserve Photoshop data, such as layers, alpha channels, notes, and spot color, you can open the document and edit the images in Photoshop CS2 or later."

 

(Note that CS2 can no longer be installed or activated; it only works on existing systems.)

 

I hope you made a copy of your document before you converted to CMYK and merged your layers?

 

  • How large is your document in pixels? How big is it in Mac Finder/Windows File Explorer?
  • Can you show a screenshot of the error message?
  • Which joboptions are you using?
  • What version of PS do you have? (The OP was asking about PS 2015 in 2017)
  • What is your OS?
  • What version of Acrobat do you have?

 

Jane

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