I can't install Photoshop.

New Here ,
Feb 24, 2022 Feb 24, 2022

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Exit Code: 184
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 1 warnings(s) 

FATAL: Error (Code = 184) executing in command 'MoveFileCommand' for package: 'AdobePhotoshop23-Core_x64', version:23.2.1.303
FATAL: Error occurred in install of package (Name: AdobePhotoshop23-Core_x64 Version: 23.2.1.303). Error code: '184'
ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0
ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0
WARN: Unable to move file at "D:\adobeTemp\ETR8617.tmp\1\Application\adobe_caps.dll" to "D:\Adobe\Adobe Photoshop 2022\adobe_caps.dll" Error 32 另一个程序正在使用此文件,进程无法访问。. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.
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Actions and scripting , SDK , Windows

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correct answers 1 Correct answer

Adobe Employee , Feb 24, 2022 Feb 24, 2022

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Adobe Employee ,
Feb 24, 2022 Feb 24, 2022

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Adobe Employee ,
Feb 24, 2022 Feb 24, 2022

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Yep, Sounds like you might need to restart: https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error184

 

If that doesn't work, might be premissions problem: Try creating a new Admin user account and run Photoshop from the new user account to see if the problem goes away: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Feb 24, 2022 Feb 24, 2022

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My problem has been solved.

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