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I can't save in Photoshop

Community Beginner ,
Feb 01, 2022 Feb 01, 2022

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Recently, I can no longer save in Photoshop. Here's the symptons:

• Save, Save As and Save a Copy don't function. When I select any of these options, I don't even get a sub menu. I do, however, get a pop-up page with the options to "Save to Creative Cloud" or "Save to Computer" - when I select "Save to Computer" the page simply disappears and nothing is saved. I don't get an error message, greyed block on the menu option or any other indication that Save is not working. 

• Every other funtion in PS works fine, the only problem is that I can't save the work.

• All other programs in my Creative Suite like AI and Pr work perfectly and I can save.

• I recently updated to OS Monterey - this may have been when the disfuntion in PS started, but I'm not sure.

• I've cleared preferences
• I've uninstalled and reinstalled

• 240 G available on my HD

Can anyone give me ideas for other troubleshooting fixes I can try?

Thanks!

E

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correct answers 1 Correct answer

Community Beginner , Feb 01, 2022 Feb 01, 2022

Duh. If I could delete the original post I would. The pop up dialogue box for saving options was probably appearing on my other screen. I never saw it until I unplugged the second screen. Works fine now. 

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Adobe
Community Beginner ,
Feb 01, 2022 Feb 01, 2022

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Oh yeah -I forgot to add that I'm able to open/edit and save old PS files I made before the application or the OS were updated. The "save" error is only applicable to newly created documents that have never been saved before.

Thanks!

E

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Community Beginner ,
Feb 01, 2022 Feb 01, 2022

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Duh. If I could delete the original post I would. The pop up dialogue box for saving options was probably appearing on my other screen. I never saw it until I unplugged the second screen. Works fine now. 

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Community Beginner ,
May 10, 2022 May 10, 2022

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Im having that problem and I don't use a second screen.  It's only just starting happening in the last week. I can't save at all. Works fine then all of a sudden I can't save! Any ideas please?? I have to shut it down and start again. A big nuisnace!!

 

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New Here ,
May 11, 2022 May 11, 2022

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Exactly the same issue just occured with me today. I have spent about 4 hours working on a file and I can't save it. "Slightly irritated" would be the understatement of the week! 

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Community Beginner ,
May 11, 2022 May 11, 2022

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The solution I found until they solve the bug is to save on the cloud. Then i quit photoshop, and I open the file on photoshop through the cloud. 

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New Here ,
May 11, 2022 May 11, 2022

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I had the same issue... my work (3 hours!!) is just gone 😞

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Community Beginner ,
Oct 13, 2022 Oct 13, 2022

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Any update on this bug? "Slightly irritated" 🙂 I'd say a bad word right now since losing what I was working on. Sometimes when this happens, I can save to the cloud, other times I can't even do that. What's the deal?

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Community Beginner ,
Oct 13, 2022 Oct 13, 2022

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How frustrating! My solution was solved when I realised my user error was not seeing the save dialogue box on the other screen. I've not had any save issues since. I hope you find a solution!

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Community Beginner ,
Oct 13, 2022 Oct 13, 2022

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Yeah, it's a bummer for sure. It just doesn't do anything. I click save,
save as...nothing. I can "share" to the cloud, so I guess that's a
workaround. Sucks though. Seems they would fix this as it's a pretty
glaring glitch that is costing people lots of lost time.
rachel leintz
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New Here ,
Jan 10, 2023 Jan 10, 2023

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I think Adobe is trying to push us to use the cloud instead of our personal storage devices. This is extremely annoying.

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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Not with the latest versions. Go to Preferences > File Handling and chose the default save location:

Click OK and restart Ps for good measure.

Screen Shot 2023-01-10 at 10.02.31 PM.png

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New Here ,
Jan 11, 2023 Jan 11, 2023

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Thanks!!!! After looking at the preferences I found a solution to another problem as well -  all my files have been opening in Display P3 color space for over a month. I couldn't figure out how to change it in Photoshop, didn't find anything about it online either.

Hey, did I say THANKS yet?!

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Community Beginner ,
May 18, 2023 May 18, 2023

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I had the same problem. Cannot save any changes in Photoshop. I followed all the tips here in that community, re-installing, preferences and so on - nothing works. But I found a way: open the file in Preview as a copy. Then open it in Photoshop. Now you can save the work you did.

I don't know why Photoshop cannot solve that problem. It's just a horrible software.

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