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i cant access older version of PS files

Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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I changed my sync folder in the creative cloud app and now the option in the history window has disappered. 

I found my creavtive cloud files folder for my gmail account but it now pops up an error windowof the location is not avalible

How do i fix this and go to older versions of a file, Thanks

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Adobe
Community Expert ,
Apr 29, 2024 Apr 29, 2024

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Don't you save files to your primary hard drive and an external backup drive?

 

I have files saved to the primary, an external drive and a data backup & recovery service called Backblaze.  Backblaze keeps older files for 30 days. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Apr 30, 2024 Apr 30, 2024

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thats not the problem. I cant access older version of files now. even if save now want to see the older version from today. How do i fix this?

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

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I can't discern what the problem is from your description. Sorry.

 

When you save files, you need to keep track of exactly where they are saved -- a folder on your local hard drive, externals, cloud drives, etc...

 

The recent history panel is temporary.  It changes based on your activity.

 

A file search by date & timestamp with your operating system's file manager (Mac Finder or Windows File Explorer) might help shed some light.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

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Community Beginner ,
May 03, 2024 May 03, 2024

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yes thats what i mean. the option has now diasppered. do you know to fix it

 

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