I have a problem when editing content in Illustrator. Saving it is supposed to update the content in

Report · May 17, 2025

I have a problem when editing content in Illustrator. Saving it is supposed to update the content in Photoshop, but then Photoshop freezes completely. Please provide a solution.

Report · May 17, 2025

@qjsn_8368

You didn't say how you put the content into Photoshop. Please give us the steps that you used.

Jane

Report · May 18, 2025

if the content is copied from Illustrator.

Report · May 18, 2025

Now the same problem also appears when opening PDF files on Photoshop

Report · May 18, 2025

Willingness to respond

Report · May 18, 2025

You not getting much response here, because you have provided almost no information. Just it's broken. Please fix it.

Was the document initially created in Illustrator or Photoshop?
Is it a dynamic link between Illustrator and Photoshop? How are you switching between the two applications?
Is the document saved to disk, and if so, what file format? If created in Illustrator, is a format that Photoshop can open, and vice versa?
What is the content? i.e. is it vector, rastor, a mix of both?
Are you trying to edit a single layer, or a multi layered document?

Have you asked the same question in the Illustrator forum?

Any other information that you think might be relevant. The more you information you provide, the better your chance of a soloution. Right now you have zero chance of people understanding what might be happening, and how to fix it.

Report · May 18, 2025

Can you post here Help > System Info?

Report · May 19, 2025

Adobe Photoshop Version: 26.6.1 20250507.r.7 501e2e4 x64

Number of Launches: 3

Operating System: Windows 11 64-bit

Version: 11 or greater 10.0.26100.4061

System architecture: Intel CPU Family:6, Model:5, Stepping:4, AVX2, AVX-512, HyperThreading

Physical processor count: 6

Logical processor count: 12

Processor speed: 3600 MHz

Built-in memory: 48730 MB

Free memory: 31247 MB

Memory available to Photoshop: 37960 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 8.20.0

SAM SDK Version: 12.1.1

ACP.local Status:

- SDK Version: 5.3.0

- Core Sync Status: Reachable and compatible

- Core Sync Running: 7.4.0.31

- Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: v5.0.0-beta.11

Adobe Firefly: Please use any generative AI feature to view the latest version.

OpenColorIO version: 2.4.0

C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0

NGL Version: 1.40.0.10

Chalkboard: Disabled.

Chalkboard Doc Create: Disabled.

D3D12Warp renderer: Disabled.

Precise Color Management for HDR Display: Disabled.

Alias Layers: Disabled.

Highbeam: Disabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Large

HarfBuzz Version: 8.4.0

TextEngine: Unified Text Engine

======= GPU

Native API stable: True

OpenCL API stable: True

GPUDeny: 0

GPUForce: 0

useGPU: 0

useOpenCL: 0

isGPUCapable: 1

isGPUAllowed: 1

GPUName: NVIDIA GeForce GTX 1070

GPUVendor: NVIDIA

NVIDIA GeForce GTX 1070 NVIDIA_GEFORCE_GTX_1070, NVIDIA

IsNativeGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 8,067 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 0

UseOpenCLChecked: 1

Windows remote desktop: 0

Windows available feature level: 12.1

Windows required feature level: 12.0

Windows has required feature level: 1

Display: 1

Display Bounds: (0, 0) -> (1920, 1080)

Display scale: 1

Main Display

Display Type: SDR

Display Profile: DELL P2722H Color Profile, D6500

Display: 2

Display Bounds: (1920, 0) -> (3360, 900)

Display scale: 1

Display Type: SDR

Display Profile: sRGB IEC61966-2.1

------- Sniffer output

[0 ms]

Launch GPUSnifferThread

[1 ms]

Start RunAllAPIs

[1 ms]

C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=85460279 -comment=Photoshop Version: Adobe Photoshop 26.6.1 20250507.r.7 501e2e4 x64

[2 ms]

Start GetSnifferResult

[701 ms]

Start sniffer 2025-05-19 22:42:53

# Photoshop Version: Adobe Photoshop 26.6.1 20250507.r.7 501e2e4 x64

C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=85460279 -comment=Photoshop Version: Adobe Photoshop 26.6.1 20250507.r.7 501e2e4 x64

{154 ms}

Start platform native

# displays: 2

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (1,920, 1,080)

Dimensions: (1,920 1,080)

Display scale: 1

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0)

Display 1

Display: \\.\DISPLAY2

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (1,920, 0) -> (3,360, 900)

Dimensions: (1,440 900)

Display scale: 1

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0)

# devices: 1

Device 0

Name: NVIDIA GeForce GTX 1070

Preferred: TRUE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY1

\\.\DISPLAY2

GPU accessible RAM: 8,067 MB

VRAM: 8,067 MB

Dedicated System RAM: 0 MB

Shared System RAM: 25,548 MB

API version: 12.1 (12.1)

Device version: 12.0 (12.0)

Vendor name: NVIDIA

Model: NVIDIA_GEFORCE_GTX_1070

Driver date: 2025-05-06 000000.000000-000

Driver age: 0 months

Driver version: 32.0.15.7640

Supports UMA: UNSUPPORTED

D3D-ID: 7041

End platform native

{477 ms}

Start platform OpenCL

# displays: 0

# devices: 1

Device 0

Name: NVIDIA GeForce GTX 1070

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 8,589 MB

VRAM: 8,589 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 CUDA)

Device version: 3.0 (OpenCL 3.0 CUDA)

Vendor name: NVIDIA

Model: NVIDIA_GEFORCE_GTX_1070

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 194 GB / s

Compute score: 2,582.64

Device name string: NVIDIA GeForce GTX 1070

Device vendor string: NVIDIA Corporation

Platform name string: NVIDIA CUDA

Platform vendor string: NVIDIA Corporation

End platform OpenCL

{660 ms}

Exit code kExitNormal

End sniffer 2025-05-19 22:42:54

[kStatusNormal, kExitNormal]

[701 ms]

Finish RunAllAPIs

[705 ms]

Finish GetSnifferResult

------- Sniffer output

======= GPU

License Type: Subscription

Serial number: 90970413829788617041

GUIDBucket:

Composite Core GPU (comp_core_gpu): off

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (CompositingDocumentTabUI): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\

Temporary file path: C:\Users\elwek\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 344.8G, 240.6G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

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AdobeLinguistic.dll Adobe Linguistic Library 1d87f11

AdobeOwl.dll Adobe Owl 5.5.0

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AdobePIP.dll Adobe Product Improvement Program 8.2.0.16

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AIDE.dll AIDE 2025/03/11-10:42:09 79.0edcdaa 79.0edcdaa

aifm.dll AIFM 1.0 23.68434

AILib.dll Adobe Illustrator 2024 29.0.0

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BIB.dll BIB 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

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CoolType.dll CoolType 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5

DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f

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dvaaccelerate.dll Adobe DVA 2025 25.2.0

dvaadameve.dll Adobe DVA 2025 25.2.0

dvaappsupport.dll Adobe DVA 2025 25.2.0

dvaaudiodevice.dll Adobe DVA 2025 25.2.0

dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0

dvacore.dll Adobe DVA 2025 25.2.0

dvacrashhandler.dll Adobe DVA 2025 25.2.0

dvaevefactory.dll Adobe DVA 2025 25.2.0

dvamarshal.dll Adobe DVA 2025 25.2.0

dvamediatypes.dll Adobe DVA 2025 25.2.0

dvametadata.dll Adobe DVA 2025 25.2.0

dvametadataapi.dll Adobe DVA 2025 25.2.0

dvametadataUI.dll Adobe DVA 2025 25.2.0

dvanet.dll Adobe DVA 2025 25.2.0

dvaplayer.dll Adobe DVA 2025 25.2.0

dvascripting.dll Adobe DVA 2025 25.2.0

dvastorage.dll Adobe DVA 2025 25.2.0

dvatemporalxmp.dll Adobe DVA 2025 25.2.0

dvatransport.dll Adobe DVA 2025 25.2.0

dvaui.dll Adobe DVA 2025 25.2.0

dvauxphost.dll Adobe DVA 2025 25.2.0

dvauxpui.dll Adobe DVA 2025 25.2.0

dvavulcansupport.dll Adobe DVA 2025 25.2.0

dvaworkspace.dll Adobe DVA 2025 25.2.0

dynamic-torqnative.dll Unified Extensibility Platform uxp-8.1.4-2

dynamiclink.dll Adobe DVA 2025 25.2.0

ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4

filterport.dll FilterPort 1.1 O

icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5

icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5

icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5

ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)

ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509

libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline

libssl-3-x64.dll The OpenSSL Toolkit 3.0.14

LogSession.dll LogSession 8.2.0.16

mediacoreif.dll Adobe DVA 2025 25.2.0

Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c

mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

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mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

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onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c

opencv_world452.dll OpenCV library 4.5.2

pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377

Plugin.dll Adobe Photoshop 2025 26.6

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14

PSCloud.dll 1.0.0.1

PSRes.dll Adobe Photoshop 2025 26.6

PSViews.dll Adobe Photoshop 2025 26.6

ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4

SVGRE.dll SVGRE 79.5724c48 79.5724c48

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline

VulcanControl.dll Vulcan Application Control Library 7.2.0.34

VulcanMessage5.dll Vulcan Message Library 7.2.0.34

WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0

Unified Extensibility Platform uxp-8.1.4-2

UPIC 2.6.0

Required plugins:

Accented Edges 26.6 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 26.6 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 26.6 - from the file “Filter Gallery.8bf”

Average 26.6 - from the file “Average.8bf”

Bas Relief 26.6 - from the file “Filter Gallery.8bf”

BMP 26.6 - from the file “Standard MultiPlugin.8bf”

Camera Raw 17.3.1 - from the file “Camera Raw.8bi”

Camera Raw Filter 17.3.1 - from the file “Camera Raw.8bi”

Chalk && Charcoal 26.6 - from the file “Filter Gallery.8bf”

Charcoal 26.6 - from the file “Filter Gallery.8bf”

Chrome 26.6 - from the file “Filter Gallery.8bf”

Cineon 26.6 - from the file “Cineon.8bi”

Clouds 26.6 - from the file “Clouds.8bf”

Color Halftone 26.6 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 26.6 - from the file “Filter Gallery.8bf”

Conté Crayon 26.6 - from the file “Filter Gallery.8bf”

Craquelure 26.6 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 26.6 - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 26.6 - from the file “Standard MultiPlugin.8bf”

Crosshatch 26.6 - from the file “Filter Gallery.8bf”

Crystallize 26.6 - from the file “Standard MultiPlugin.8bf”

Cutout 26.6 - from the file “Filter Gallery.8bf”

Dark Strokes 26.6 - from the file “Filter Gallery.8bf”

De-Interlace 26.6 - from the file “Standard MultiPlugin.8bf”

Dicom 26.6 - from the file “Dicom.8bi”

Difference Clouds 26.6 - from the file “Clouds.8bf”

Diffuse Glow 26.6 - from the file “Filter Gallery.8bf”

Displace 26.6 - from the file “Standard MultiPlugin.8bf”

Dry Brush 26.6 - from the file “Filter Gallery.8bf”

Entropy 26.6 - from the file “statistics.8ba”

Export Color Lookup Tables 26.6 - from the file “Export3DLUT.8be”

Extrude 26.6 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 26.6 - from the file “FastCore.8bx”

Fibers 26.6 - from the file “Standard MultiPlugin.8bf”

Film Grain 26.6 - from the file “Filter Gallery.8bf”

Filter Gallery 26.6 - from the file “Filter Gallery.8bf”

Fresco 26.6 - from the file “Filter Gallery.8bf”

Glass 26.6 - from the file “Filter Gallery.8bf”

Glowing Edges 26.6 - from the file “Filter Gallery.8bf”

Grain 26.6 - from the file “Filter Gallery.8bf”

Graphic Pen 26.6 - from the file “Filter Gallery.8bf”

Halftone Pattern 26.6 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 26.6 - from the file “HalideBottlenecks.8bx”

HDRMergeUI 26.6 - from the file “HDRMergeUI.8bf”

HSB/HSL 26.6 - from the file “Standard MultiPlugin.8bf”

IFF Format 26.6 - from the file “Standard MultiPlugin.8bf”

Ink Outlines 26.6 - from the file “Filter Gallery.8bf”

JPEG 2000 26.6 - from the file “JPEG2000.8bi”

Kurtosis 26.6 - from the file “statistics.8ba”

Lens Blur 26.6 - from the file “Lens Blur.8bf”

Lens Correction 26.6 - from the file “Lens Correction.8bf”

Lens Flare 26.6 - from the file “Standard MultiPlugin.8bf”

Liquify 26.6 - from the file “Liquify.8bf”

Matlab Operation 26.6 - from the file “ChannelPort.8bf”

Maximum 26.6 - from the file “statistics.8ba”

Mean 26.6 - from the file “statistics.8ba”

Measurement Core 26.6 - from the file “MeasurementCore.8me”

Median 26.6 - from the file “statistics.8ba”

Mezzotint 26.6 - from the file “Standard MultiPlugin.8bf”

Minimum 26.6 - from the file “statistics.8ba”

MMXCore Routines 26.6 - from the file “MMXCore.8bx”

Mosaic Tiles 26.6 - from the file “Filter Gallery.8bf”

Multiprocessor Support 26.6 - from the file “MultiProcessor Support.8bx”

Neon Glow 26.6 - from the file “Filter Gallery.8bf”

Note Paper 26.6 - from the file “Filter Gallery.8bf”

NTSC Colors 26.6 - from the file “NTSC Colors.8bf”

Ocean Ripple 26.6 - from the file “Filter Gallery.8bf”

OpenEXR 26.6 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 26.6 - from the file “Filter Gallery.8bf”

Palette Knife 26.6 - from the file “Filter Gallery.8bf”

Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”

Patchwork 26.6 - from the file “Filter Gallery.8bf”

Paths to Illustrator 26.6 - from the file “Standard MultiPlugin.8bf”

PCX 26.6 - from the file “PCX.8bi”

Photocopy 26.6 - from the file “Filter Gallery.8bf”

Picture Package Filter 26.6 - from the file “ChannelPort.8bf”

Pinch 26.6 - from the file “Standard MultiPlugin.8bf”

Pixar 26.6 - from the file “Pixar.8bi”

Plaster 26.6 - from the file “Filter Gallery.8bf”

Plastic Wrap 26.6 - from the file “Filter Gallery.8bf”

Pointillize 26.6 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 26.6 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 26.6 - from the file “PBM.8bi”

Poster Edges 26.6 - from the file “Filter Gallery.8bf”

Radial Blur 26.6 - from the file “Standard MultiPlugin.8bf”

Radiance 26.6 - from the file “Radiance.8bi”

Range 26.6 - from the file “statistics.8ba”

Render Color Lookup Grid 26.6 - from the file “Export3DLUT.8be”

Reticulation 26.6 - from the file “Filter Gallery.8bf”

Ripple 26.6 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 26.6 - from the file “Filter Gallery.8bf”

Save for Web 26.6 - from the file “Save for Web.8be”

ScriptingSupport 26.6 - from the file “ScriptingSupport.8li”

Shear 26.6 - from the file “Standard MultiPlugin.8bf”

Skewness 26.6 - from the file “statistics.8ba”

Smart Blur 26.6 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 26.6 - from the file “Filter Gallery.8bf”

Solarize 26.6 - from the file “Solarize.8bf”

SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”

Spatter 26.6 - from the file “Filter Gallery.8bf”

Spherize 26.6 - from the file “Standard MultiPlugin.8bf”

Sponge 26.6 - from the file “Filter Gallery.8bf”

Sprayed Strokes 26.6 - from the file “Filter Gallery.8bf”

Stained Glass 26.6 - from the file “Filter Gallery.8bf”

Stamp 26.6 - from the file “Filter Gallery.8bf”

Standard Deviation 26.6 - from the file “statistics.8ba”

Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”

Sumi-e 26.6 - from the file “Filter Gallery.8bf”

Summation 26.6 - from the file “statistics.8ba”

Targa 26.6 - from the file “Standard MultiPlugin.8bf”

Texturizer 26.6 - from the file “Filter Gallery.8bf”

Tiles 26.6 - from the file “Standard MultiPlugin.8bf”

Torn Edges 26.6 - from the file “Filter Gallery.8bf”

Twirl 26.6 - from the file “Standard MultiPlugin.8bf”

Underpainting 26.6 - from the file “Filter Gallery.8bf”

Vanishing Point 26.6 - from the file “VanishingPoint.8bf”

Variance 26.6 - from the file “statistics.8ba”

Water Paper 26.6 - from the file “Filter Gallery.8bf”

Watercolor 26.6 - from the file “Filter Gallery.8bf”

Wave 26.6 - from the file “Standard MultiPlugin.8bf”

WIA Support 26.6 - from the file “WIASupport.8li”

Wind 26.6 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 26.6 - from the file “WBMP.8bi”

ZigZag 26.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.0.0.122 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-9.0.0\"

CmdN: 1.24.7

UAB: 2.18.0-8

UAB4: npm:@ccac/universal-asset-browser@5.9.0

Loaded at: 532 ms - launch time impact: 64 ms

ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"

CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"

Loaded at: 28262 ms - launch time impact: 0 ms

CCX Sharesheet UXP (Prepared) 30.24.0.0 - from the file "Required Folder"

In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"

Loaded at: 554 ms - launch time impact: 0 ms

Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"

Loaded at: 25478 ms - launch time impact: 1 ms

CC Libraries Panel (Prepared) 4.11.87.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\"

CAPTURE: 2.0.41 STOCK: 4.2.7

Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"

Photoshop Adjustments Panel (Loaded) 2.3.4.0 - from the file "Required Folder"

Loaded at: 28263 ms - launch time impact: 2 ms

Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"

Photoshop In App Messaging (Loaded) 4.5.10.0 - from the file "Required Folder"

Loaded at: 28264 ms - launch time impact: 1 ms

Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

Share Panel (Prepared) 1.0.12.0 - from the file "Required Folder"

Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"

Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"

IC popup message (Loaded) 1.0.0.0

Loaded at: 25533 ms - launch time impact: 0 ms

Multilayer Protection (Loaded) 1.0.0.0

Loaded at: 25535 ms - launch time impact: 0 ms

Discover Panel (Loaded) 2503.120.0.14 - from the file "Required Folder"

Loaded at: 28266 ms - launch time impact: 2 ms

Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"

Scan time: 0 ms - entries: 31

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\index.html”

com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\extensions\stock-panel-licensing\index.html”

com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\extensions\capture\capture.html”

Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\manager.html”

Installed TWAIN devices: NONE

Report · May 19, 2025

I'm tired of all the experiments

Report · May 22, 2025

Hi @qjsn_8368

I'm really sorry for the frustration you're experiencing. As mentioned earlier, we do need a few more details to help you better. I see you've already shared the system information and mentioned that you're copying and pasting objects from Illustrator. To assist you further, I’d like to understand how you're opening the file in back Illustrator after copying—could you please clarify that? Here’s a quick tutorial for reference: https://adobe.ly/43FNLj7.

Could you confirm if you're following a similar method? If not, please try this approach with a new file and let us know the results.
If you are already using this method, please let us know whether it works with a new file or not. If the issue seems specific to a particular file, feel free to share it with us—we’d be happy to take a closer look.

If none of the above helps, I suggest resetting Photoshop preferences to default. Just be sure to take a backup before doing so. You can find the steps to reset preferences [here].

Regards,

Srishti

Report · May 19, 2025

if the content is copied from Illustrator.
By @qjsn_8368

When content is copied from Illustrator, there are five ways to paste it into Photoshop. Which of the five methods have you tried?

Jane

Report · May 19, 2025

Report · May 19, 2025

and freez and hangup

Report · May 19, 2025

hang up when artboard from layers

Report · May 19, 2025

hang up hang up hang up hang up hang up on beta

I have a problem when editing content in Illustrator. Saving it is supposed to update the content in

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