i have a problem with graphics

New Here ,
Apr 30, 2019 Apr 30, 2019

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When I open a new project this appears to me and I can not do anything, it appears the same in After effects , any solution? I already tried reinstalling

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Adobe Community Professional , Apr 30, 2019 Apr 30, 2019

My guess would be your graphics card. Update the drivers, and check what the settings are in PS and AE.

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Adobe Community Professional ,
Apr 30, 2019 Apr 30, 2019

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My guess would be your graphics card. Update the drivers, and check what the settings are in PS and AE.

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Adobe Community Professional ,
Apr 30, 2019 Apr 30, 2019

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If the update does nto fix then, Turn off  graphics processor.

Screen Shot 2019-04-30 at 6.28.04 PM.png

You must restart Photoshop for this change to take effect.

You may be fine with just turning off Open GL instead. Click on advanced settings as in my first screenshot to get to thhis screen below.

Screen Shot 2019-04-30 at 6.30.04 PM.png

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New Here ,
Apr 30, 2019 Apr 30, 2019

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thanks, already update the graphics card and it worked, thanks to all

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New Here ,
Apr 15, 2022 Apr 15, 2022

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Hey i just found this via adobe help chat and i have the same promblem with phoyoshop and illustrator, how do I update my graphics card?

 

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