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I just purchased stylize standard addition. It appears to be exactly the same as stylize! free.

Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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I just purchased stylize standard addition. It appears to be exactly the same as stylize! free edition.

How do I get my money back?  I'm not sure why I should pay for the same software as is available for free.

 

There doesn't seem to be a link anywhere on the Adobe site for human-based support.

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correct answers 1 Correct answer

Community Expert , Apr 15, 2022 Apr 15, 2022

Hi

According to this

2022-04-15 07_58_37-Mozilla Firefox.png

Did you try "Email us at support@somatic.io if you have any feature requests or questions"

https://exchange.adobe.com/creativecloud.details.101122.stylize-free-edition.html

https://exchange.adobe.com/creativecloud.details.101123.stylize-standard-edition.html

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Community Expert ,
Apr 14, 2022 Apr 14, 2022

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What is »stylize standard addition«? Can you post a link? 

 

You can try clicking the speech-bubble-icon (bottom right) on this page

https://helpx.adobe.com/contact.html

but depending on who is the seller of that item I am not sure this is an issue Adobe can resolve. 

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Community Expert ,
Apr 15, 2022 Apr 15, 2022

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Hi

According to this

2022-04-15 07_58_37-Mozilla Firefox.png

Did you try "Email us at support@somatic.io if you have any feature requests or questions"

https://exchange.adobe.com/creativecloud.details.101122.stylize-free-edition.html

https://exchange.adobe.com/creativecloud.details.101123.stylize-standard-edition.html

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Community Expert ,
Apr 15, 2022 Apr 15, 2022

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Have you tried Free Edition before posting? 

Screenshot 2022-04-15 at 09.57.07.png

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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Hi - yes. I tried the free version.  Then I purchased a version for $19.99.  But the $19.99 version is exactly the same as the Free version - thus, the posting.

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Community Expert ,
Apr 16, 2022 Apr 16, 2022

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It seems you did not try the free version extensively. 

As the previous screenshot illustrates not all the displayed options are availabe in the free version. 

 

Edit: I haven’t tested all the options, either; but after hitting on one that is »paid-version-only« it seemed that there is a difference between free and paid – whether you need the affected options is another question. 

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Community Expert ,
Apr 16, 2022 Apr 16, 2022

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I do apoligize; I tried testing again and I cannot seem to reproduce the alert from my first test. 

I haven’t yet tested all the Styles but one I am sure didn’t work previously on the free version works now … 

 

Edit: I wonder if the makers of the Filter made a mistake in the implementation of the limitations for the free-version and they »vanish« accidentally after an initial run? 

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Community Expert ,
Apr 16, 2022 Apr 16, 2022

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I just installed the free version and was able to use all the styles, I did get a warning when I clicked on the one highlighted asking me to buy the pro version but after clicking no thanks I was able to use the style which is strange.

2022-04-16 12_15_16-Window.png

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LEGEND ,
Apr 16, 2022 Apr 16, 2022

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It may be worth noting that this isn't an Adobe product, so Adobe support is not applicable to it.

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