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i need to solve (this face expression file is bad) and I delete the app data file by mistake

New Here ,
Jun 07, 2024 Jun 07, 2024

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i need to solve ( this face expression file is bad  ) issue and i deleted the app data file by mistake

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Adobe
Community Expert ,
Jun 07, 2024 Jun 07, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Explorer ,
Jun 07, 2024 Jun 07, 2024

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Screenshot 2024-06-08 130552.jpg

I have had this come up over the last week  when I tried to open up a file.  Now I'm unable to open photoshop at all - it just hovers at the picture but goes no further.    I uninstalled photoshop this morning,  rebooted and reinstalled but the problem remains.  

I need help in sorting it out.  

I use a Dell OPtiplex 5080  Intel Core i7    

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

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popular complaint.

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Explorer ,
Jun 07, 2024 Jun 07, 2024

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Thanks

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

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(sure.) 

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New Here ,
Jun 07, 2024 Jun 07, 2024

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i need to solve (this face expression file is bad) and I delete the app data file by mistake

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Community Expert ,
Jun 08, 2024 Jun 08, 2024

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@Abdullah37916475o1bz 

 

Try this for the "This Face Expression File is bad or corrupted" message box:

  • Quit Photoshop
  • Go to C:\Users\[username]\AppData\Roaming\Adobe in Windows File Explorer and search for "Face".
  • When you find a file called "FaceExpressionPresets.psp", rename it with .old at the end (to preserve it just in case).
  • Restart Photoshop.
    The file will recreate itself. If there is still an issue, the older file is still there and can be renamed again.

 

Jane

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Community Expert ,
Jun 07, 2024 Jun 07, 2024

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This is a job for Super-Jane!!! 🙂

@jane-e 

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Community Expert ,
Jun 08, 2024 Jun 08, 2024

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Community Expert ,
Jun 08, 2024 Jun 08, 2024

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LATEST

42 seconds Ged! 😊

janee_0-1717838056138.png

 

Jane

 

 

 

 

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