I open PhotoShop and click create file and then gives this error:

[Сергей267602115phq]

<?xml version="1.0" encoding="UTF-8"?>

-<UsageDoc version="0.5.6">

<StartSession seq="0" time="2022-10-24T12:20:06Z" id="e68481db-fecf-410f-adf8-274f6ee01f15"/>

<NewGroup seq="1" time="2022-10-24T12:20:06Z" doc="NOVALUE" group="0" name="Session" subcategory="Crash" category="Headlights"/>

<DataRec seq="2" time="2022-10-24T12:20:06Z" group="0" name="ProductFamily" data="HeadlightsCC"/>

<DataRec seq="3" time="2022-10-24T12:20:06Z" group="0" name="ProductName" data="AppCrash"/>

<NewGroup seq="4" time="2022-10-24T12:20:06Z" doc="NOVALUE" group="1" name="ExitInfo" subcategory="Crash" category="AppExit"/>

<DataRec seq="5" time="2022-10-24T12:20:06Z" group="1" name="ExitType" data="Crash"/>

<DataRec seq="6" time="2022-10-24T12:20:06Z" group="1" name="CrashProductName" data="NOVALUE"/>

<DataRec seq="7" time="2022-10-24T12:20:06Z" group="1" name="CrashProductFamily" data="NOVALUE"/>

<DataRec seq="8" time="2022-10-24T12:20:06Z" group="1" name="MachineID" data="7d240ddb-2f25-4a38-8da0-26cb7add7bcb"/>

<EndSession seq="9" time="2022-10-24T12:20:06Z" id="e68481db-fecf-410f-adf8-274f6ee01f15"/>

</UsageDoc>

[JoãoCésar]

[Moved from Animate forums]

[kglad · Accepted solution]

reset your preferences,  https://helpx.adobe.com/photoshop/using/preferences.html