If I open a picture I only get stripes on my screen

New Here ,
Feb 24, 2022 Feb 24, 2022

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If I open a picture I only get stripes on my screen. I allready installed version 23.2.1

cass76037079_0-1645697362959.png

 

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Adobe Community Professional ,
Feb 24, 2022 Feb 24, 2022

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That either indicates issues with your GPU acceleration or the files being damaged. Check your system's graphics driver and update it as well as verifying the hardware acceleration settings inside Photoshop. if the files are damaged, try to open them in another image viewer program such as XnView or IrfanView and re-save/ convert them if necessary.

 

Mylenium

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Adobe Community Professional ,
Feb 24, 2022 Feb 24, 2022

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Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

Also have you updated your GPU driver from the manufacturers website

2021-06-11 17_45_47-Window.png

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New Here ,
Feb 24, 2022 Feb 24, 2022

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Where can I find preferences in Photoshop?

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Adobe Community Professional ,
Feb 24, 2022 Feb 24, 2022

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Just hit Ctrl + K on the keyboard to bring up the preferences

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New Here ,
Feb 24, 2022 Feb 24, 2022

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I can open my pictures again, thanks for your help!

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Adobe Community Professional ,
Feb 24, 2022 Feb 24, 2022

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You're welcome 🙂

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