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Image colours not accurate, they turns correct when i move the main window

New Here ,
May 29, 2024 May 29, 2024

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I have this problem when i open a file in Photoshop.

The image colours seems not correct, but if i move slightly the entire window the colours turn back to the right profile. It doesn't happens with Illustrator or any others software i use.

I use a 32" BENQ Monitor (Model PD3205U), MacOS Sonoma 14.0

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Community Expert ,
May 30, 2024 May 30, 2024

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@cristianos14823478 that’s strange, I wonder if the display system ICC profile could be implicated? 

How are you calibrating and profiling your screen?

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
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Community Expert ,
May 30, 2024 May 30, 2024

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This is obviously the Mac not loading the monitor profile correctly. The most likely reason for that is a marginal profile not written to strict icc specifications.

 

BenQ has a long history of bugs and problems in their calibration software.

 

The first thing to try is to rerun the profiling, and make sure the software is set to make version 2 and matrix-based profiles. Version 4 and/or LUT-based profiles are more complex and always more risky. It should work, it just doesn't always.

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Community Expert ,
May 30, 2024 May 30, 2024

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@D Fosse "BenQ has a long history of bugs and problems in their calibration software."

 

I have to agree there, such a shame isn't it. Apparently the panels themselves are OK

Many users have found the Palletmaster software, basically, unusable .

 

basICColor display software has solved this for users I've helped out, but, of course, it doesn't address the inbuilt hardware calibration LUT making first calibration take a bit longer.

 

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
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