Image Mode Problems

[Guest]

When I open PSDs created in the previous CC version in the normal screen mode, I get a black screen that shows a small sliver of the image on the left side of the workspace. I can't scroll left to see the rest of the image, but the image seems to scroll within the tiny viewable sliver. If I click the Screen Mode icon at the bottom of the toolbar I'm able to see the image normally but I don't want to work in that mode. Also, even if I use the Full Screen Mode with Menu Bar, occasionally it switches back to Normal Screen Mode randomly.

I don't have the time or desire to re-learn Photoshop just because Adobe changed a bunch of stuff around for very little reason. This is simply infuriating, and the fact that I can't even shout at an Adobe employee about this makes it much worse.

[Nancy OShea]

Which operating system?

Which graphics cards?

[Guest]

It's a MacBook Pro 2.7 GHz Intel Core i5. OS is 10.11.6, graphics card is an Intel Iris Graphics 6100 1536 MB.

[gener7 · Accepted solution]

I own a MBP running CC 2017 and 10.11.6 so maybe I can sugeest something.

First is a Preferences Reset. Let us know how that goes.

Gene

[Guest]

That seems to have resolved it Gene. I'm done with work for today so I'll

stress test it tomorrow. Thanks!

[Rafael27348598tahw]

• Ok

[jane-e]

neddyboy59 wrote:

I don't have the time or desire to re-learn Photoshop just because Adobe changed a bunch of stuff around for very little reason. This is simply infuriating, and the fact that I can't even shout at an Adobe employee about this makes it much worse.

These days when you yell at someone it is likely to go viral on Youtube, but I do understand your frustration. Report back here if you need more help!

[Guest]

I'm 57, and I've been using Photoshop & Illustrator as long as they've existed. Every time Adobe updates their software, they take away features I'm used to and change the programs for no understandable reason. Change the goddamn program if you must, but at least allow me to change it back in preferences. Adobe doesn't give a flying damn about me, and every new release feels like they're taking a big dump right on my head.

[gener7]

I've been using Photoshop since 5.0.2 and I can tell you, it ain't personal. Adobe does audit how their software is used and makes those changes accordingly. So as it goes one feature comes in and another goes on the chopping block.

I suppose if you are a doctor, medicine does not stand still and for us, neither does software. I have a Lynda.com account and it helps  me stay up to speed, and these forums are great when you need help with that new feature, or just want it out of the way.

Gene