Image Processor Pro - not showing in Bridge / Error / Ventura / "Photoshop is undefined"

[Steffen Jahn]

Dear all,

I was a happy man for years with Dr Brown´s Services 2.3.1 running smooth - until it suddenly stopped working yesterday with the "ReferenceError: Photoshop is undefined" window popping up.

MBP 16" M1 Ultra / Ventura 13.5.2 / PS 24.7.0 / Bridge 13.04.744 -

Photoshop runs under Rosetta due to many non-M1-plug-Ins.

-I tried to uninstall / install 2.3.1 and 3.2.5 alike via Anastasiy and also tried several manual installs.

-Checked Macintosh HD/Users/UserName/Library/Application Support for the ominous "Image Processor Pro.xml" that seemed to cause trouble with other users. Its deleted.

-"Image Processor Pro.jsx" is correctly installed in the ROOT directory.

-Dr Brown´s Services is enabled in the Bridges settings ( twice - as it shows up two times )

-The Photoshop Beta that was running some for some weeks is now deinstalled.

-Images Processor Pro 3.5.2 accessible via Photoshop > Automate and works.

The results of the installations are somewhat mixed: sometimes Dr Brown / Images Processor Pro shows up in Bridge>Tools.. ( but does not work: Photoshop is undefined ) - sometimes there is neither Dr Brown nor Image Processor Pro

Somehow I´m running out of ideas about what´s going wrong here - so any helping hand is really appreciated!

Cheers - panicking - Steffen

[Kevin Stohlmeyer]

Hi @Steffen Jahn try running in Rosetta mode.

[Steffen Jahn · Accepted solution]

Hi Kevin, running PS in Rosetta all the time.

Solution is the sequence of installation. First Bridge - then PS. 

So in case somebody runs into the same issues: uninstall PS ( hit the "keep" button for your prefs and actions when uninstalling via Creative Cloud ) - then install IPP - then install Photoshop. So PS can register itself in the Bridge.

Yikes - that was a funny afternoon.

[Mike Schwabauer-MSP]

Is there a way to goose this without fully uninstalling Photoshop? I feel like there is/should be, but I can't find it. On Windows if it affects the answer. Something about temporarily installing Photoshop public Beta has goofed up the connection between Bridge and Photoshop 2024, only in that Image Processor Pro doesn't show in the Tools > Photoshop menu in Bridge. IPP runs fine from WITHIN Photoshop, I just can't trigger it from Bridge. I have several plugins, etc. where uninstalling Photoshop is a bit drastic and daunting.

[frankg_photos]

Mike, Did you find a solution to Image Processor Pro not showing in Bridge>Tools>Ps ? I have the same problem. It works from Ps>File>Automate. I tried uninstalling Ps (via Creaive Cloud) to no avail.

[Mike Schwabauer-MSP]

I have not, unfortunately.

[frankg_photos]

Here's a workaround that I found.

So far so good. But I'm no expert & your mileage may vary.

1. Locate the exising (original) .jsx file and hide it by changing the extension for example *.hidethis.

HD>Apps>Ps2024>Presets>Scripts

2. Find the Image Processor Pro.jsx that you want to use (it's around 327kb). Copy/Paste it into the location of the original in Step 1.

3. Rename it to Image Processor.jsx - drop the Pro

4. Copy/Paste it into - HD>Library>App Support>Adobe>Bridge 2024 Extensions

5. Bridge>Settings> Startup scripts - image processor is un-checked

6. It runs from bothPs>File>Automate & from Bridge>Tools>Ps where it is called Image Processor but is actually Pro

*One small glitch that is different from how it used to work before I had my debacle is that after you select a group of files and IPP processes them, there a progress bar/window that says for example  'processing 1 or 2 or 3 of 3 files' and this is followed by another little window saying 'initializing'. These don't close automatically but need to be closed manually. LOve to fix this if anyone knows

[Mike Schwabauer-MSP]

This workaround, if I did it right, didn't seem to work for me on Windows. Putting the .jsx into the Bridge Extensions folder lead to a "can't load script because it's not compatible" dialog.

What really sucks is that I JUST installed the new Photoshop 2025 and Bridge 2025 (v15), and I still can't get Image Processor Pro to work from within Bridge. I did choose to "transfer settings" when I installed each of those apps.

This is just dumb. It shouldn't be this hard to get it to work...and I can't for the life of me understand why Adobe won't actually build IPP into Photoshop by default. It's so much better than the old, simple IP.