• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Image Processor Pro - not showing in Bridge / Error / Ventura / "Photoshop is undefined"

Community Beginner ,
Sep 12, 2023 Sep 12, 2023

Copy link to clipboard

Copied

Dear all,

I was a happy man for years with Dr Brown´s Services 2.3.1 running smooth - until it suddenly stopped working yesterday with the "ReferenceError: Photoshop is undefined" window popping up.

 

MBP 16" M1 Ultra / Ventura 13.5.2 / PS 24.7.0 / Bridge 13.04.744 -

Photoshop runs under Rosetta due to many non-M1-plug-Ins.

 

-I tried to uninstall / install 2.3.1 and 3.2.5 alike via Anastasiy and also tried several manual installs.

-Checked Macintosh HD/Users/UserName/Library/Application Support for the ominous "Image Processor Pro.xml" that seemed to cause trouble with other users. Its deleted.

-"Image Processor Pro.jsx" is correctly installed in the ROOT directory.

-Dr Brown´s Services is enabled in the Bridges settings ( twice - as it shows up two times )

-The Photoshop Beta that was running some for some weeks is now deinstalled.

-Images Processor Pro 3.5.2 accessible via Photoshop > Automate and works.

 

The results of the installations are somewhat mixed: sometimes Dr Brown / Images Processor Pro shows up in Bridge>Tools.. ( but does not work: Photoshop is undefined ) - sometimes there is neither Dr Brown nor Image Processor Pro

 

Somehow I´m running out of ideas about what´s going wrong here - so any helping hand is really appreciated!

Cheers - panicking - Steffen

 

TOPICS
macOS

Views

111

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Sep 12, 2023 Sep 12, 2023

Hi Kevin, running PS in Rosetta all the time.

 

Solution is the sequence of installation. First Bridge - then PS. 

So in case somebody runs into the same issues: uninstall PS ( hit the "keep" button for your prefs and actions when uninstalling via Creative Cloud ) - then install IPP - then install Photoshop. So PS can register itself in the Bridge.

 

Yikes - that was a funny afternoon.

Votes

Translate

Translate
Adobe
Community Expert ,
Sep 12, 2023 Sep 12, 2023

Copy link to clipboard

Copied

Hi @Steffen Jahn try running in Rosetta mode.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 12, 2023 Sep 12, 2023

Copy link to clipboard

Copied

LATEST

Hi Kevin, running PS in Rosetta all the time.

 

Solution is the sequence of installation. First Bridge - then PS. 

So in case somebody runs into the same issues: uninstall PS ( hit the "keep" button for your prefs and actions when uninstalling via Creative Cloud ) - then install IPP - then install Photoshop. So PS can register itself in the Bridge.

 

Yikes - that was a funny afternoon.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines