• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Image Processor Pro "source folder does not exist"

New Here ,
Sep 17, 2024 Sep 17, 2024

Copy link to clipboard

Copied

Hello!

 

I have a problem with Image Processor Pro in Photoshop on Mac. When I put the folder on my Mac (Desktop, Documents, whichever...) as source folder, I get an error message stating that "Source folder does not exist" and "Possible empty folder". The folder of course exists and is not empty. 

 

When I put the folder on my server as source folder, the action runs like it should. 

 

Since my files are a big and the server is slow, this is not a great option for me.

 

Do you have any reccommendations?

 

 

TOPICS
Actions and scripting , macOS

Views

170

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Sep 17, 2024 Sep 17, 2024

Copy link to clipboard

Copied

Are your Desktop and Document folders being synced to iCloud? If so, that could be the problem. You could try turning of the syncing:

https://support.apple.com/en-us/109344#turn_off

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 17, 2024 Sep 17, 2024

Copy link to clipboard

Copied

Hi Myra,

 

thank you for your suggestion, unfortunately my Desktop and Documents folders are not syncing to iCloud.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 19, 2024 Sep 19, 2024

Copy link to clipboard

Copied

Hi!

 

My best guess is it's a permissions problem, managed by the mac OS. I'm no expert, so look up how to give Photoshop app permissions to access your folders. I've had headaches with this in the past.

 

Let us know if you get anywhere!

Sef

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 19, 2024 Sep 19, 2024

Copy link to clipboard

Copied

It's also not a good idea to write directly over the network as this can lead to file corruptions.

 

Have you tried other local folders such as Documents in your user account, or new folders created using the script browse? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 20, 2024 Sep 20, 2024

Copy link to clipboard

Copied

Yes, I tried Desktop, Downloads and Documents folders, either existing or created using the script browse.

 

I contacted Adobe through chat in the meantime and the agent performed a clean install and it actually worked for two script actions and now I recieve the same error.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 20, 2024 Sep 20, 2024

Copy link to clipboard

Copied

LATEST

I've seen this with IPP and haven't bothered trying to fix it but I need to do some troubleshooting.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines