Image Processor Suddenly Stopping Working: Runs, but Produces Blank Files

[Lee242382421ddt]

Been using Image Processor to convert large RAW photo images to jpegs for sharing.  Never a problem until lately.  Consulted Adobe Support.  Was advised to go to Prefereences > Performance.  Then Uncheck Graphic Processor Option.  Increase RAM useage to about 85%. Decrease History States to about 30, and then check the Deactivate Nsative Canvas option under Technical Previews Panel.

Image Processor Runs, but the converted jpegs are still empty/blank.  Movever, after making these adjustments, Photoshop Tools were almost impossible to control, e.g., if I started Zooming in or out, it is hard to stop zooming.  Same wiith the Healing Brush tools.  Went back to my Default Preferences!

[CoryShubert]

Hi @Lee242382421ddt ,

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

Also, try:

Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 

Thank you,