Image quality

Community Beginner ,
Mar 16, 2022 Mar 16, 2022

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Hi

I am running PS ver 23.2.1 20220222.r.303 eedc582 x64 on a PC.

When I drag and drop images onto a project they are smart objects, which is good. However, when I drag the transform control to resize them the quality of the image becomes pixelated (sizing down or sizing up - doesn't matter). The files are jpg and 15-20MB on average so the quality is there).

I turned off the GPU acceleration in Performance settings as suggested somewhere on Google, but now I get a lot of weird artefacts - as if the screen was not refreshing - when I zoom in and out.

Also, transform controls don't always show (I have the auto-select ticked and show transform controls ticked as well) - I have to unclick the layer in the layers panel and click it again. Frustrating to say the least. 

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correct answers 1 Correct answer

Adobe Employee , Mar 16, 2022 Mar 16, 2022
Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

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Adobe Employee ,
Mar 16, 2022 Mar 16, 2022

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Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Mar 16, 2022 Mar 16, 2022

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Hi There, that seems to have helped with the "not refreshing" artefact and the disappearing transform control, thank you.

What do we do about not being able to use the GPU anymore?

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Adobe Employee ,
Mar 16, 2022 Mar 16, 2022

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Update your graphics card. This usually happens if you're running an older card.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Mar 16, 2022 Mar 16, 2022

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So NVidia Quadro P1000 is not good enough? I use it for Premiere Pro and it seems to work well... All drivers are up to date as well. Seems a bit strange that it was absolutely fine before the latest update. Oh well... let's blame the hardware. Thanks anyway for sorting the other stuff.

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